Team Leader - Audio Visual, Park Hyatt Kuala Lumpur

Park Hyatt; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Job summary

Park Hyatt Kuala Lumpur is seeking a Team Leader - Audio Visual to support the efficient operation of the department in line with brand standards and guest expectations.

You will oversee AV equipment operation, maintenance, and event coordination, lead the AV technician, and provide reliable technical support to clients to ensure exceptional event experiences.

Qualifications

• Malaysian citizens or permanent residents only due to work permit restrictions.
• University degree/diploma in AV Technology, Engineering, Information Technology, or related field, or equivalent education/experience.
• Minimum 2 years of AV operations experience, including leadership/supervisory role.
• Strong technical knowledge of AV systems, equipment, and technologies.
• Excellent organisational, time management, communication and interpersonal skills.

Responsibilities

• Oversee operation, maintenance, and coordination of AV equipment and services.
• Lead the AV technician and guide the team.
• Ensure smooth execution of event setups and setups for clients.
• Provide reliable technical support to internal and external clients.
• Deliver exceptional service and seamless event experiences.

Skills

Leadership

AV technical knowledge

Communication

Time management

Education

AV/Engineering/IT degree or diploma

Job description

Organization- Park Hyatt Kuala Lumpur

Summary

The Team Leader - Audio Visual is responsible for supporting the efficient operation of the department in line with brand standards, while meeting the expectations of associates and guests. This role oversees the operation, maintenance, and coordination of AV equipment and services, leads the AV technician, ensures the smooth execution of event setups, and provides reliable technical support to both internal and external clients, delivering exceptional service and seamless event experiences.

Qualifications

• Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Audio Visual Technology, Engineering, Information Technology, or a related field; or equivalent combination of education and experience.
• Minimum 2 years of experience in AV operations, including experience in a leadership or supervisory role.
• Strong technical knowledge of AV systems, equipment, and technologies.
• Good organisational, time management, communication, and interpersonal skills.