Team Leader

BDP International; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

PSA BDP, a PSA Group member, invites applications for an experienced Operations Team Lead position in Kuala Lumpur. The role focuses on leading, developing, and coordinating a multi-function team within EPIcenter and PSA BDP offices, aligning with SOPs and policies.

You will mentor staff, drive process improvements, ensure compliance with legislative and internal standards, and uphold quality management systems while maintaining clear communication across teams.

Qualifications

• Bachelor's degree required.
• Experienced (Non-Manager) level.
• Operations background preferred.

Responsibilities

• Coordinate with functions within EPIcenter and PSA BDP offices.
• Lead, motivate and supervise the Team.
• Ensure team performance per SOP and policies.
• Provide training and coaching to team members.
• Review processes and implement improvements to enhance team performance.
• Support continuous improvement of PSA BDP’s Management System and ensure Standards are followed.
• Ensure compliance to legislative requirements.
• Communicate clear instructions to team members.
• Maintain workflow by monitoring process steps with SOP, QC Log, KPI reports and related documents.

Skills

Team leadership

Coaching

Process improvement

Education

Bachelor's Degree

Job description

Job Title

Education

Bachelor's Degree

Location

Experienced (Non-Manager)

Category

Operations

Job Type

Permanent

Company Background

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offerdynamic careersfor those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within thechemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities

• Co-ordination with the various functions within EPIcenter and PSA BDP offices.
• To lead, motivate and supervise the Team.
• To ensure the performance of the Team work as per EPIcenter standard working process, rules and policy.
• Provide training and coaching for team members and impart the quality mindset among team members.
• Constantly review processes and procedures and initiate appropriate process improvements to enhance better team performance.
• Is responsible for ensuring the continuous improvement of PSA BDP’s Management System and that the Standards are followed and enforced.
• Ensure compliance to legislative requirements are met or exceeded
• Has a ability to persuade, convince or influence team members to change their viewpoint or accept a desired cause of action when necessary
• Ensure all new requirements updated into Standard Operating Procedures (SOP) accordingly
• Communicate clear instruction to the team members
• Maintains work flow by monitoring steps of the process is compliance with SOP through QC Log, GNC report, KPI report, volume summary, leave balance and upload to BDPSmart.com.

Exemption Type