Assistant Manager, Operation

PSA International; Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

PSA BDP, part of the PSA Group, is seeking a Freight Forwarding Coordinator in Malaysia (Petaling Jaya) to support end-to-end shipment operations. You will handle order creation, data accuracy, and document verification while maintaining filing records and assisting billing processes.

The role requires 1–3 years in freight forwarding and a logistics background. The position involves coordinating with customs authorities, brokers, transporters, and warehouse teams to ensure timely movement and

Qualifications

• Diploma/Degree in Supply Chain/Logistics Management or equivalent background.
• 1-3 years’ experience in freight forwarding industry, preferably export department.
• Able to multitask and stay back if unable to complete jobs within working hours.
• Able to work as a team and follow team lead’s instructions.
• Able to monitor work status after working hours if required.

Responsibilities

• Order Processing & Job Creation
• Receive and verify customer shipping instructions and documents.
• Open and register jobs in the in-house system (Meridian).
• Ensure accurate data entry of shipment details and customer information.
• Maintain proper filing and documentation records.
• Prepare and declare customs forms in accordance with regulatory requirements.
• Submit declarations and monitor status until approval is obtained.
• Liaise with customs authorities or brokers when clarification is required.
• Ensure compliance with import/export regulations.
• Submit ISD (Import/Export Shipping Declaration) in the port system.
• Monitor container movement from release until gate-in at port.
• Coordinate with transporters and warehouse teams to ensure timely movement.
• Follow up on any delays or discrepancies.
• Billing & Administrative Support
• Verify shipment details for billing accuracy.
• Prepare billing instructions and support invoicing process.
• Assist in job closing procedures.
• Maintain accurate operational and billing records.

Skills

Multitask

Teamwork

Education

Diploma/Degree in Supply Chain/Logistics Management or equivalent background

Job description

Company Background

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Key Responsibilities

• Order Processing & Job Creation
• Receive and verify customer shipping instructions and documents.
• Open and register jobs in the in-house system (Meridian).
• Ensure accurate data entry of shipment details and customer information.
• Maintain proper filing and documentation records.
• Prepare and declare customs forms in accordance with regulatory requirements.
• Submit declarations and monitor status until approval is obtained.
• Liaise with customs authorities or brokers when clarification is required.
• Ensure compliance with import/export regulations.
• Port & Container Monitoring
• Submit ISD (Import/Export Shipping Declaration) in the port system.
• Monitor container movement from release until gate-in at port.
• Coordinate with transporters and warehouse teams to ensure timely movement.
• Follow up on any delays or discrepancies.
• Prepare billing instructions and support invoicing process.
• Maintain accurate operational and billing records.

Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Key Responsibilities

• Order Processing & Job Creation
• Receive and verify customer shipping instructions and documents.
• Open and register jobs in the in-house system (Meridian).
• Ensure accurate data entry of shipment details and customer information.
• Maintain proper filing and documentation records.
• Customs Declaration & Compliance
• Prepare and declare customs forms in accordance with regulatory requirements.
• Submit declarations and monitor status until approval is obtained.
• Liaise with customs authorities or brokers when clarification is required.
• Ensure compliance with import/export regulations.
• Port & Container Monitoring
• Submit ISD (Import/Export Shipping Declaration) in the port system.
• Monitor container movement from release until gate-in at port.
• Coordinate with transporters and warehouse teams to ensure timely movement.
• Follow up on any delays or discrepancies.
• Billing & Administrative Support
• Verify shipment details for billing accuracy.
• Prepare billing instructions and support invoicing process.
• Assist in job closing procedures.
• Maintain accurate operational and billing records.

Job Requirements

• Diploma/Degree in Supply Chain/Logistics Management or equivalent background.
• 1-3 years’ experience in freight forwarding industry, preferably export department.
• Able to multitask and stay back if unable to complete jobs within working hours.
• Able to work as a team and follow team lead’s instructions.
• Able to monitor work status after working hours if required.