Team Lead, Facilities Security

NTT Limited; Cyberjaya; On-site; MYR 56,000 - 100,000; Full time

Job summary

NTT DATA is seeking an entry-level Team Lead, Facilities Security responsible for safeguarding the data center infrastructure, personnel, and assets under supervision of Security Management. You will oversee security systems, access control, CCTV, and incident handling while guiding a team of Security Guards and ensuring compliance across shifts.

The role emphasizes leadership development, recruitment participation, and enforcing robust security protocols to protect client interests and company

Qualifications

• Experience with security management in data centers or critical infrastructure.
• Knowledge of physical security systems and incident response.
• Ability to lead and develop a security team.
• Strong analytical and problem-solving skills.
• Excellent communication with stakeholders at all levels.
• Familiar with occupational hazards and safety rules.

Responsibilities

• Supervise daily operations for a team of Security Officers.
• Participate in recruitment and talent acquisition.
• Develop and enforce security protocols and procedures.
• Guide team to meet client-specific security requirements.
• Monitor security incidents and coordinate investigations.
• Manage security systems during shifts and review equipment maintenance.

Skills

Leadership

Security management

Access control

CCTV

Incident response

Communication

Education

High school or GED

Post-school qualification

CPP

CISSP

PSP

CPR/First Aid

Tools

Access control systems

CCTV

Digital video recording

Incident management software

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Team Lead, Facilities Security is an entry level management role, responsible for playing a critical role in ensuring the safety, security, and compliance of the Data Center physical infrastructure, equipment, and employees. This role works under supervision of Security Management to ensure that security measures are in place and functioning properly at an assigned data center location. This role monitors and maintains access control systems, alarms, and surveillance platforms and assists in the development, implementation, and maintenance of organizational security procedures. This role provides regular daily supervision and support to a team of dedicated Security Guards and fosters a collaborative and high-performing culture across the team(s) within their remit.

Key responsibilities

• Supervises daily operations for a team of Security Officers; includes regular duties such as planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.
• Aids in identifying and attracting prime talent by participating in the recruitment process, assessing qualifications, interviewing candidates, and hiring individuals to join the team.
• Contributes and supports the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and employees.
• Guides team members on how to fulfil the special / unique requirements for NTT GDC clients, and ensures requirements are met; includes maintaining a positive and professional demeanor, proper engagement, and establishing client relationships.
• Remains alert and monitors security operations at all times during shift to ensure data center and surrounding property is secure and not accessed by unauthorized personnel, or open to sabotage, vandalism or theft.
• Acts as the first point of contact during security incidents, assist with investigations, gather evidence, and prepare incident reports. This also includes collaborating with relevant stakeholders to resolve incidents effectively.
• Administers the operation of all security related systems on shift, such as access control, CCTV, digital video recording, photo badging, etc.
• Reviews utilization and maintenance of security equipment.
• Organizes and conducts predefined actions in emergency situations and renders first aid, in events ranging from fire, work accidents, to illness.
• Recommends improvements to recordkeeping software to capture accurate security officer activities.

To thrive in this role, you need to have

• Familiarity with security management, preferably in a data center or critical infrastructure environment.
• Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures.
• Recognition of leadership skills with the ability to learn to motivate and manage a team effectively.
• Analytical and problem-solving skills to identify and mitigate security risks and vulnerabilities.
• Good communicator, with ability to interact with stakeholders at all levels.
• Able to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software.
• Familiar with occupational hazards and safety rules.

Academic qualifications and certifications

• High School or GED required.
• Post school qualification, or equivalent combination of work experience and occupational training / certifications.
• Certifications such as Certified Protection Professional (CPP), Certified Information Systems Security Professional (CISSP), or Physical Security Professional (PSP) are preferred.
• CPR/First Aid Certification preferred.

Required experience

• Prior Law-Enforcement and/or Military Schooling, a plus.
• Prior relevant experience in law enforcement, industrial, commercial, or governmental security and loss prevention.
• Prior relevant experience using security systems and tools, for example access control systems, CCTV etc.
• Developing experience in managing a team of Security Guards.

Workplace type

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Company culture

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, and connected conservation, and connected mobility. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!