Team Lead Customer Order Planning

VAT Manufacturing Malaysia Sdn Bhd; Batu Kawan; On-site; MYR 60,000 - 90,000; Full time

Job summary

VAT Manufacturing Malaysia Sdn Bhd is seeking a Production Planner to plan and manage production schedules ensuring on-time delivery while optimizing capacity and quality. You will coordinate production flow, resources and materials to meet customer demand across multiple products.

The role requires ensuring SO acknowledgement, timely order confirmations, and effective communication with stakeholders to maintain data integrity and drive continuous improvement within the supply chain.

Qualifications

• Experience planning and scheduling to meet delivery deadlines.
• Ability to coordinate cross-functional production activities.
• Strong forecasting and capacity planning skills.

Responsibilities

• Plan and manage production schedules to meet customer delivery requirements and optimize capacity.
• Ensure customer order fulfilment and confirm sales orders within 48 hours.
• Drive KPIs such as OTDr, OTDc, factory output, revenue and inventory control.

Skills

Production planning

Supply chain coordination

Forecasting

Job description

This role involves planning and managing production schedules to meet customer delivery requirements and optimize the company's productive capacity. You will be responsible for customer order fulfilment, sales order confirmation within 48 hours, and coordinating production workflow and resources across one or multiple products while maintaining quality standards.

Key responsibilities

Roles, Responsibilities and Job Expectations

Plans and manage production schedules to meet customer delivery requirements and best utilize company’s productive capacity.

Responsible for customer order fulfilment, confirmation of sales order within 48 hours.

Driving to meet department KPI (OTDr, OTDc, Factory Output, Revenue, COGS, LT, inventory etc)

Coordination production workflow and resources for one or multiplies products for output optimization with no compromise to quality.

Planning and prioritizing the business operations to ensure maximum performance and minimum disruption.

Collaborate with material supply management on flawless materials supply for production used.

Develop the firm production schedule and communicate to appropriate production leads.

Maintain data quality and integrity within the tools

Plan, regulate and alter assembly schedule according to demand and with established manufacturing sequences and lead times.

Sales order management inclusive of SO acknowledgement, commitment to customer, rescheduling & cancellation by working with respective team.

Able to react spontaneously and adjust priorities for specific customer orders.

Analyse forecast accuracy and capacity requirement and communicate with respective Stakeholders for necessary actions to support business and customer needs.

Ensure cycle times/demonstrated capacity are accurately reflected in the planning system.

Cultivate and manage effective communication and working relationship cross-functionally.

Participate in change control process and make sure transition plan is in place to phase in new parts and phase out obsoleted parts to avoid or minimize impact on scrap cost.

Ensures an effective supply chain, especially during ramp up / ramp down of business.

Cooperates with Strategic Purchasing in the development and handover of new product for flawless transition from New Product project to Mass Production project.

Liaise with the appropriate functional partners throughout the product life cycle.

Develop and deliver Continuous Improvement Plans, or any other business process/tool improvement project for future state maps.

Any other duties as assigned by superior/management.

About you

Able to react spontaneously and adjust priorities for specific customer orders

Analyse forecast accuracy and capacity requirement and communicate with respective Stakeholders for necessary actions to support business and customer needs

Ensure cycle times/demonstrated capacity are accurately reflected in the planning system

Cultivate and manage effective communication and working relationship cross-functionally

Participate in change control process and make sure transition plan is in place to phase in new parts and phase out obsoleted parts to avoid or minimize impact on scrap cost

Ensures an effective supply chain, especially during ramp up / ramp down of business

Cooperates with Strategic Purchasing in the development and handover of new product for flawless transition from New Product project to Mass Production project

Liaise with the appropriate functional partners throughout the product life cycle

Develop and deliver Continuous Improvement Plans, or any other business process/tool improvement project for future state maps

VAT, founded in Switzerland in 1964, is a high-tech company which designs and manufactures vacuum valves for a wide range of industrial and research applications.

We change the world with vacuum solutions – that is our purpose as the world’s leading supplier of high-end vacuum valves. The VAT Group reports in two segments: Valves and Global Service.

The Valves segment is a global developer, manufacturer and supplier of vacuum valves for the semiconductor, displays, photovoltaics and vacuum coating industries as well as for the industrial and research sector. Global Service provides local expert support to customers and offers genuine spare parts, repairs and upgrades.

VAT reported net sales of CHF 1,145 million in 2022 and employs some 3,000 people worldwide, with representatives in 29 countries and manufacturing sites in Switzerland, Malaysia, and Romania.

For more information, please visit: www.vatvalve.com