Team Lead (Car Sales)

Mercedes-Benz Group AG; Puchong; Hybrid; MYR 300,000 - 520,000; Full time

Job summary

Mercedes-Benz Tech Malaysia (MBTMY) is a global technology hub within the Mercedes-Benz Group, delivering digital solutions across the value chain. The role involves leading an IT/organizational unit with cost and personnel responsibility, and coordinating with international teams at the Home of Tech level in a hybrid work setting at Wisma Mercedes-Benz, Puchong.

Ideal candidates bring a degree in computer science or business informatics, strong strategic and people leadership, and experience

Qualifications

• Degree in computer science or business informatics and several years IT experience.
• Commitment to self-assessment and continuous improvement.
• Experience communicating with business, tech, and senior stakeholders.
• Strong analytical skills to drive strategic initiatives.

Responsibilities

• Disciplinary responsibility for personnel and budget within the unit.
• Represent the unit to stakeholders and collaborate with business partners to create sustainable needs and generate new orders.
• Analyze and plan figures to control the unit financially.
• Make personnel decisions on selection, capacity, and performance-related topics.
• Lead strategy development and portfolio management for the unit.
• Accompany and support employees in their development and manage team dynamics.
• Promote international collaboration and transformation capabilities across locations.

Skills

Strategic leadership

Stakeholder management

Agile leadership

Communication

Self-management

Analytical thinking

Education

Degree in computer science or business informatics

Job description

Aufgaben

About Us
Mercedes-Benz Tech Malaysia (MBTMY), established in 2003, is a global technology hub within the Mercedes-Benz Group. We play a key role in the company’s digital transformation by delivering innovative digital solutions across the entire value chain.

With over 300 technology professionals, MBTMY contributes to a wide range of areas including software engineering, data and analytics, cybersecurity, cloud infrastructure, DevOps and artificial intelligence. From enhancing in-car digital experiences to improving global vehicle sales platforms and advancing AI and security initiatives, our teams help drive high-impact technology solutions for Mercedes-Benz worldwide. Our culture is built on agility, collaboration and continuous learning.

We provide an environment where innovation can flourish, supported by strong technical leadership, cross-functional teamwork and a shared commitment to quality and excellence. We also offer flexible hybrid work arrangements, allowing team members to balance remote work with in-person collaboration at our vibrant Wisma Mercedes-Benz office in Puchong. A space designed to inspire creativity, innovation and meaningful connection.

Task descriptionBusiness Driver

• Disciplinary responsibility of an organizational unit (team; cost center), whereby the focus here is on personnel and budget responsibility in particular
• Representing and positioning your own organizational unit to stakeholders as well as actively cooperating with business partners to create sustainable needs and generate new orders
• Analyzing, evaluating and planning key figures to be able to control one's own organizational unit according to financial aspects
• Making personnel decisions regarding personnel selection, capacity management, as well as performance- and remuneration-relevant aspects

Transformational Leader

• Active participation in strategy development at the organizational level.
• Translating and managing strategic developments for your own organizational unit.
• Operate active portfolio management to ensure strategic requirements
  

People Developer

• Accompaniment and support of employees in their professional and personal development.
• Active management of team dynamics as well as individual orientation regarding expectations and development potential.
• General care for the employees responsible.

Change Agent

• Ensuring a future-proof orientation of your own organizational unit - in terms of collaboration models, product orientation, skill management, competence development and transformation capability.
• Procedural, organizational and empathetic support of the employees responsible for changes.
• Promoting international collaboration at the Home of Tech level (in terms of content and culture)
  

Self-Leader

• He practices self-management, sets priorities, constantly questions his own role and controls himself and his own issues on his own responsibility
  

Qualifikationen

Qualifications

Education level / Training

• Degree in the field of computer science or business informatics, as well as several years of professional experience in IT specific

Specific knowledge/ Skill

• Commitment to self-assessment and continuous improvement, with a focus on personal and professional growth.
• Skilled in managing service delivery to meet quality standards and customer expectations, with experience in performance monitoring and improvement.
• Entrepreneurial mindset with a focus on innovation, risk-taking, and strategic business growth.
• Strong analytical skills to assess and enhance strategic initiatives, delivery priorities, and capability development needs.
• Exceptional communication and collaboration abilities, effective with business, technical, and senior stakeholders across locations.
• Ability to communicate technical software development topics clearly, including vehicle or onboard software context.
• High self-motivation, resilience and prioritization capabilities in volatile IT environment
• Technical background across a wide range of technologies, particularly software engineering, in order to be able to communicate with the teams in their language
• Experience working with many international business partners.
• Excellent knowledge of Mercedes-Benz brand or various IT software products especially in Digital Extra Service and Sales Offer Management related products in automotive industry.

Experience

• Proven experience in operational, conceptual, and technical aspects across various phases of IT product development.
• Expertise in leading and strategically aligning distributed agile development teams, with a strong track record of collaborating with international partners and teams.
• Profound experience in customer, stakeholder and people management ~ 30 direct reports
• In-depth understanding of how to digitize and optimize processes
• Proven track record in developing complex digital products and strategic initiatives
• Translate strategic expectations into team focus areas, capability development, delivery readiness, and operational follow-up
• Implement and oversee practices that improve organizational efficiency, delivery transparency, quality, and stakeholder responsiveness.
• Ensure adherence to compliance guidelines while promoting collaboration, knowledge transfer, and continuous improvement across the organization.