Team Head, Personal & Wealth Banking

2201 United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 150,000 - 250,000; Full time

Job summary

United Overseas Bank Malaysia is seeking a dynamic leader to head a team of Personal Bankers and Relationship Managers, driving sales targets and branch initiatives. You will coach, monitor performance, and develop talent while ensuring customer-centric service and regulatory compliance.

The role requires a track record in banking sales management, strong interpersonal skills, and the ability to lead through influence in a fast-paced environment at a regional network level.

Qualifications

• Bachelor’s degree in Business, Finance or related field.
• Proven track record in banking sales management.
• Ability to lead through influence in a fast-paced environment.

Responsibilities

• Lead, coach, and manage a team of Personal Bankers and Relationship Managers to achieve sales targets.
• Drive branch-level sales strategies and promotional initiatives to grow customer portfolios.
• Monitor team performance and provide regular feedback, training, and development opportunities.
• Foster a high-performance culture focused on customer-centricity, compliance, and operational excellence.
• Collaborate with licensed specialists to ensure seamless customer referrals and product fulfillment.
• Analyze sales data and market trends to identify growth opportunities and mitigate risks.
• Ensure adherence to internal controls, regulatory requirements, and customer service standards.

Skills

Team leadership

Coaching

Communication

Interpersonal skills

Education

Bachelor's degree in Business, Finance, or related field

Job description

About UOB

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Lead, coach, and manage a team of Personal Bankers and Relationship Managers to achieve individual and team sales targets. Drive branch-level sales strategies and promotional initiatives to grow customer portfolios. Monitor team performance and provide regular feedback, training, and development opportunities. Foster a high-performance culture focused on customer-centricity, compliance, and operational excellence. Collaborate with licensed specialists to ensure seamless customer referrals and product fulfillment. Analyze sales data and market trends to identify growth opportunities and mitigate risks. Ensure adherence to internal controls, regulatory requirements, and customer service standards. Act as a role model in delivering exceptional customer experiences and deepening relationships.

Requirements

• Bachelor's degree in Business, Finance, or related field.
• Proven track record in banking sales management and team development.
• Strong interpersonal, coaching, and communication skills.
• Ability to lead through influence and drive results in a fast-paced environment.
• Familiarity with banking systems, digital platforms, and customer engagement tools.

Additional Requirements

• Be a Part of the UOB Family
• UOB is an equal opportunity employer.
• UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.
• All employment decisions at UOB are based on business needs, job requirements and qualifications.
• If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB's Credentials

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site