Kuala Lumpur, Malaysia
Job Description
Role Overview
The Tax Manager/Senior Manager is responsible for managing a portfolio of tax clients, overseeing both compliance and advisory engagements, and ensuring high-quality, timely service delivery. This role involves leading teams, resolving complex tax issues, managing senior client relationships, and contributing to business development and practice growth. The role is key to ensuring technical excellence, operational efficiency, and client satisfaction.
Scope of Work / Key Responsibilities
1.Tax Compliance Management and Oversight
- Oversee the entire client compliance lifecycle is properly managed by staff
- Ensure timely and accurate submission to Inland Revenue Board of Malaysia (IRBM)
2.Tax Advisory and Planning Leadership
- Lead and support advisory assignments, including:
- Tax planning, restructuring, and optimisation
- Applications for tax incentives and exemptions
- Cross-border tax issues (withholding tax, permanent establishment considerations)
- Prepare technical analysis and advisory reports
3.Review & Quality Control
- Review complex tax computations, provisions, and advisory deliverables
- Ensure compliance with Malaysian tax laws and firm standards
- Maintain high technical and quality standards across engagements
4.Client Management
- Maintain ongoing and proactive communications with clients
- Manage engagement timelines, deliverables, and expectations
- Resolve client issues and provide practical solutions
- Ensure strong client satisfaction and retention
5.Tax Audits & Investigations
- Manage and lead discussions in tax audits and investigations by IRBM
- Preparation of responses and negotiation strategies
- Liaison with tax authorities on behalf of clients
6.Compliance & Risk Management
- Ensure compliance with:
- Malaysian Institute of Accountants and Chartered Tax Institute of Malaysia guidelines
- Malaysian tax laws, regulations, and Public Rulings
- Firm policies and quality standards
7.Process Improvement & Knowledge Development
- Keep up to date with changes in tax legislation and practices
- Lead internal knowledge sharing and training
- Identify opportunities to improve processes and efficiency
8.Business Development Support
- Identify opportunities for additional services (audit, SST, advisory)
- Support proposals, client onboarding, and engagement letters
- Contribute to practice growth initiatives
- Build market presence and client networks
Requirements
Education & Professional Requirements
- Bachelor’s Degree in Accounting, Finance, Taxation, or related discipline (must have taken Malaysian Taxation and Advance Taxation papers)
- Professional qualification (or in progress): ACCA / ICAEW / CPA Australia / MICPA
- Member of Malaysian Institute of Accountants and/or Chartered Tax Institute of Malaysia
- Eligible for Tax Agent License
- Strong knowledge of Malaysian Income Tax Act 1967, RPGT Act, SST legislation, , and relevant Public Rulings
- Familiarity with tax compliance requirements, e-Filing systems, and IRBM practices
- 6-8 / 8-10 years of tax experience in a public accounting or tax firm
- Proven experience in managing large client portfolios and complex tax engagements
- Strong exposure to:
- Advanced tax advisory and structuring work
- Cross-border tax issues and group structures
- Tax audits, investigations, and dispute resolution
- Demonstrated experience in:
- Leading teams and managing multiple engagements
- Reviewing complex tax computations and advisory deliverables
- Managing senior client relationships independently