Talent Acquisition Expert (IT Recruitment)

TDCX; Kuala Lumpur; On-site; MYR 55,000 - 75,000; Full time

Job summary

A leading global outsourcing company in Kuala Lumpur is seeking a Talent Acquisition Expert focused on IT Recruitment. This role involves managing the complete recruitment cycle, from sourcing to interviewing, to meet hiring targets. Candidates should have a diploma or higher and at least 2 years of experience in recruitment, preferably in IT Sales. Strong communication skills and a proactive attitude are essential. The company offers a dynamic work environment with a focus on innovation.

Qualifications

• Minimum 2 years of experience in recruitment and selection.
• Experience in IT Sales Recruitment is a plus.
• Excellent verbal and written communication skills in English.

Responsibilities

• Work closely with hiring managers to understand recruiting needs.
• Responsible for the complete cycle of recruitment.
• Prepare recruitment reports to monitor effectiveness of strategies.
• Participate in recruitment marketing programs.

Skills

Relationship building

Talent sourcing

Communication skills

Accountability

Ability to work under pressure

Education

Diploma or higher in any field

Job description

Talent Acquisition Expert (IT Recruitment)

Work closely with hiring managers to understand their recruiting and selection requirements in order to meet hiring needs on a timely basis.

Responsible for the complete cycle of recruitment from sourcing, job advertising, resume screening, interviewing to deliver headcount targets.

Adopting effective and innovative methods of recruitment in order to deliver IT Sales headcount targets.

Participate in recruitment marketing programmes i.e. career talks and job fairs.

Prepare recruitment reports in order to monitor and assess effectiveness of recruitment strategies.

Prepare and complete the recruitment administrative functions.

Ability to ask the right questions to the candidate.

Foster a deal in selling the best talent to the hiring managers and selling the best talent on the job.

Work closely with HR representatives or company leaders to ensure that their alternative solution adheres to their organization's budget and policies.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

What is your mission?

• Work closely with hiring managers to understand their recruiting and selection requirements in order to meet hiring needs on a timely basis.
• Responsible for the complete cycle of recruitment from sourcing, job advertising, resume screening, interviewing to deliver headcount targets.
• Adopting effective and innovative methods of recruitment in order to deliver IT Sales headcount targets.
• Participate in recruitment marketing programmes i.e. career talks and job fairs.
• Prepare recruitment reports in order to monitor and assess effectiveness of recruitment strategies.
• Prepare and complete the recruitment administrative functions.
• Ability to ask the right questions to the candidate.
• Foster a deal in selling the best talent to the hiring managers and selling the best talent on the job.
• Work closely with HR representatives or company leaders to ensure that their alternative solution adheres to their organization's budget and policies.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Candidates must have a minimum of 2 years' experience in the recruitment and selection.
• Experience in IT Sales Recruitment is a plus.
• Proven ability to source, screen, recruit, recommend strong talent and strong relationship-builder.
• Possess the accountability and personal responsibility to own and drive results.
• Exhibit the highest degree of professionalism and integrity.
• Proven ability to work under pressure while maintaining a positive team attitude.
• Excellent verbal and written communication skills in English and the language of supporting market.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.