Taiwanese Speaking Customer Service Specialist | Kuala Lumpur

Cross Border Talents; Kuala Lumpur; Presencial; MYR 56.000 - 89.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Language allowance

Work from home first month

Relocation

International work environment

Descripción de la vacante

Cross Border Talents in Kuala Lumpur is seeking a native Taiwanese Mandarin speaker with strong English skills for a Customer Service Specialist role in our international support team.

You will assist customers in Taiwanese Mandarin and English, resolve inquiries with a professional, friendly approach, and follow internal processes to maintain high service quality. A language allowance is provided, with work-from-home during visa processing and relocation support to Kuala Lumpur.

Formación

• Native-level Taiwanese Mandarin required.
• Fluent English communication skills required.
• Basic customer service knowledge.
• Bachelor's degree required for employment pass processing.

Responsabilidades

• Support customers in Taiwanese Mandarin and English.
• Resolve inquiries with a professional, helpful approach.
• Follow internal processes to keep service quality consistent.

Conocimientos

Taiwanese Mandarin

Fluent English

Educación

Bachelor's degree

Descripción del empleo

Taiwanese Mandarin-Speaking Customer Service Specialist | Kuala Lumpur

Kuala Lumpur, Malaysia | Full-Time | Taiwanese Mandarin and English

The Opportunity

Are you a native Taiwanese Mandarin speaker with strong English skills? We are looking for a Customer Service Specialist to join an international support team in Kuala Lumpur and help customers with clear, friendly service.

Key Information

• Schedule: 5 days a week with 2 days off
• Shifts: 9 AM to 10 PM on weekdays, 9 AM to 6 PM on weekends
• Compensation: Competitive monthly salary with language allowance included
• Start Dates: 26 November 2026 and 26 December 2026

Your Day-to-Day

• Support customers in Taiwanese Mandarin and English
• Resolve inquiries with a professional, helpful approach
• Follow internal processes to keep service quality consistent

Your Profile

• Native-level Taiwanese Mandarin
• Fluent English communication skills
• Basic customer service knowledge
• Bachelor's degree (required for employment pass processing)

Why Join

• Language allowance included in your salary
• Work from home for the first month until your visa is approved
• Relocation to a vibrant, multicultural capital city
• International work environment with room to grow in customer service