Taiwanese Speaking Customer Service Specialist

Cross Border Talents; Kuala Lumpur; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Language allowance

WFH first month

Relocation to Kuala Lumpur

International work environment

Job summary

Cross Border Talents is seeking a Taiwanese Mandarin–speaking Customer Service Specialist to join our Kuala Lumpur team. You will support customers in Taiwanese Mandarin and English, resolve inquiries with a friendly, professional approach, and follow internal processes to maintain service quality.

The role offers a competitive monthly salary with a language allowance, a start date option on Nov 26 or Dec 26, and the chance to relocate to KL within an international, growing environment.

Qualifications

• Native-level Taiwanese Mandarin
• Fluent English communication skills
• Basic customer service knowledge
• Bachelor's degree (required for employment pass processing)

Responsibilities

• Support customers in Taiwanese Mandarin and English
• Resolve inquiries with a professional, helpful approach
• Follow internal processes to keep service quality consistent

Skills

Taiwanese Mandarin

English

Customer service basics

Education

Bachelor's degree

Job description

Taiwanese Mandarin-Speaking Customer Service Specialist | Kuala Lumpur

Kuala Lumpur, Malaysia | Full-Time | Taiwanese Mandarin and English

The Opportunity

Are you a native Taiwanese Mandarin speaker with strong English skills? We are looking for a Customer Service Specialist to join an international support team in Kuala Lumpur and help customers with clear, friendly service.

Key Information

• Schedule: 5 days a week with 2 days off
• Shifts: 9 AM to 10 PM on weekdays, 9 AM to 6 PM on weekends
• Compensation: Competitive monthly salary with language allowance included
• Start Dates: 26 November 2026 and 26 December 2026

Your Day-to-Day

• Support customers in Taiwanese Mandarin and English
• Resolve inquiries with a professional, helpful approach
• Follow internal processes to keep service quality consistent

Your Profile

• Native-level Taiwanese Mandarin
• Fluent English communication skills
• Basic customer service knowledge
• Bachelor's degree (required for employment pass processing)

Why Join

• Language allowance included in your salary
• Work from home for the first month until your visa is approved
• Relocation to a vibrant, multicultural capital city
• International work environment with room to grow in customer service