Global Supplier Quality Engineer: Problem Solver

ams OSRAM; Penang; On-site; MYR 50,000 - 80,000; Full time

Job summary

ams OSRAM in Penang, Malaysia, seeks a Supplier Quality Engineer to manage supplier quality, 8D problem solving, and IQC processes. You will monitor material performance, drive improvements with suppliers, and ensure robust documentation for audits.

The role requires a degree in a science/engineering field, 3+ years in manufacturing QM, and strong communication across global teams. Travel and cross-functional collaboration are expected.

Qualifications

• Bachelor or Master Degree in Science discipline, Physics / Chemistry / Materials Science or Engineering / Electronics & Electrical Engineering / Chemical Engineering.
• Minimum 3 years of working experience in manufacturing line; experience in QM is added advantage.
• Ability to lead and guide inspectors / technicians / Assistant & Associate Engineers.
• Possesses good interpersonal and communication skills to interact with external suppliers.
• Technical knowledge in materials; Interpretation of technical drawing; Audit skill & basic quality tools such as FMEA, MSA, SPC.
• Good computer skills such as Microsoft office; knowledge in Minitab & SAP, PowerBI is added advantage.
• Ability to communicate with various parties including overseas suppliers; sensitive to cultural differences.
• High flexibility; able to travel; effective communication; compliance to company policy; highly committed & accountable with minimum or no supervision required; analytical, proactive and self motivated.
• Good verbal & written English and Mandarin.

Responsibilities

• To attend to internal and external customer complaint regarding any material related issues timely and proactively with the end in mind of stopping the bleed.
• To monitor incoming material performance from the point of goods receipt to production till customer / field application and demand all deviations with effective 8D.
• To master the knowledge of supplier 8D guidelines and constantly apply it to drive and educate suppliers on the problem solving to meet ams OSRAM expectations & thereafter track effectiveness of actions taken to ensure no repeated issues.
• To qualify changes at supplier. To dive deeper with suppliers for proper and adequate risk assessment to ensure risks are known and calculate prior to proceed to quality changes at supplier with SPCN & PPCM.
• To ensure IQC operation is efficient and effective; this includes maintenance of the IQC documentation such as control plan, process specs, failure catalogue and work instructions are relevant and up to date; besides that, exchange information regularly with IQC personnel to ensure effective IQC detection on deviated materials.
• To upkeep and ensure all documentation / data of the incoming materials inspection report and production feedback are up to date readily auditable and to prepare for external audit.
• To monitor commodity performance and supplier data & liase with supplier on potential quality deviation.
• Work proactively and independently to drive supplier on improvement activities and material deviation to fulfill the quality expectation. Trigger escalation when it is needed till closure of the topic.

Skills

8D problem solving

Supplier management

Quality management

Communication

English & Mandarin

MS Office

Minitab

SAP

PowerBI

Audit

Education

Bachelor or Master degree in Science or Engineering

Tools

Minitab

SAP

PowerBI

Excel

Job description

ams OSRAM in Penang, Malaysia, seeks a Supplier Quality Engineer to manage supplier quality, 8D problem solving, and IQC processes. You will monitor material performance, drive improvements with suppliers, and ensure robust documentation for audits.

The role requires a degree in a science/engineering field, 3+ years in manufacturing QM, and strong communication across global teams. Travel and cross-functional collaboration are expected.