SUPERVISOR SUPERMARKET

AL HAJIALI SDN BHD; Kajang , Bandar Baru Bangi, Serdang; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Allowances

Free meals

Accommodation (male candidates)

Job summary

AL HAJIALI SDN BHD in Seri Kembangan, Selangor, is seeking an experienced Supervisor to lead our supermarket operations. This full-time role focuses on delivering excellent customer service, efficient stock management, and strong profitability across multi-department settings.

You will oversee daily store operations, drive sales targets, ensure compliant health and safety practices, manage budgets, and liaise with head office and suppliers. A proven retail leadership track record is essential.

Qualifications

• Proven experience as a supermarket supervisor or similar retail management role.
• Strong leadership to motivate and develop a diverse team.
• Knowledge of retail operations, stock management, merchandising and POS systems.
• Understanding of health and safety regulations in food retail environments.
• Ability to achieve sales targets and manage budgets.
• Excellent communication and interpersonal skills.
• Willingness to work varied hours.

Responsibilities

• Oversee daily supermarket operations including opening/closing and cash handling.
• Monitor sales, analyse trends, and implement strategies to meet targets.
• Ensure attractive merchandising and proper stock levels.
• Maintain health, safety and food hygiene standards.
• Control costs, manage budgets, and liaise with head office and suppliers.
• Handle customer complaints and minimise shrinkage.

Skills

Leadership

Retail operations

Stock management

POS systems

Health & safety

Budget management

Communication

Problem solving

Customer focus

Education

GCE O-Level or equivalent

Business/Management degree advantageous

Tools

Retail management software

Job description

About the role

We are seeking an experienced Supervisor to lead our supermarket operations in Seri Kembangan, Selangor. This is a full-time position that plays a crucial role in driving the success and profitability of our retail operations. As Manager Supermarket, you will be responsible for overseeing all aspects of daily store operations, ensuring exceptional customer service, maintaining high standards of merchandise presentation, and achieving sales targets. This role is central to our retail strategy and directly impacts the customer experience and financial performance of our store.

Key responsibilities

• Oversee all daily supermarket operations, including opening and closing procedures, stock management, and cash handling
• Monitor sales performance, analyse trends and implement strategies to achieve and exceed store sales targets
• Ensure merchandise is attractively displayed, well-stocked and compliant with company standards and guidelines
• Maintain health, safety and food hygiene standards in accordance with regulatory requirements and company policies
• Manage inventory levels, conduct stock counts and implement loss prevention measures to minimise shrinkage
• Handle customer complaints and concerns professionally, ensuring customer satisfaction and loyalty
• Control operating costs and manage budgets effectively to optimise store profitability
• Liaise with head office, suppliers and logistics teams to ensure smooth delivery and management of stock
• Monitor compliance with company policies, procedures and relevant legislation

What we're looking for

• Proven experience as a supermarket supervisor or similar retail management role, preferably in a multi-department environment
• Strong leadership skills with the ability to motivate and develop a diverse team
• Excellent knowledge of retail operations, stock management, merchandising and POS systems
• Sound understanding of health and safety regulations, particularly in food retail environments
• Demonstrated ability to achieve sales targets and manage budgets effectively
• Strong communication and interpersonal skills with the ability to work effectively with staff at all levels
• Proficiency in using retail management software and computer systems
• Flexibility to work varied hours, including early mornings, late evenings and weekends as required
• Excellent problem-solving abilities and a customer-focused approach to business
• GCE O-Level or equivalent qualification; tertiary qualifications in business or management are advantageous

We are an established Company involved majorly in Food and Beverage business where we own a well known Chain of restaurant in the Klang Valley. Other than that, we are also in the Retail & Wholesale business, as well as Agriculture. There are currently almost 200 members under our employment, comprising of locals and foreigners (mostly Indians). We are in the process of expanding further and therefore looking for the right candidates to join our team and grow along with us. Candidates can expect a flexible and easy to approach management as well as an attractive remuneration package inclusive of allowances and free meals and accommodation (accommodation only for male candidates).