Supervisor - (Retail Electrical Appliances) Bayan Lepas branch

Ban Hin Bee; Bayan Lepas; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading retail company in Bayan Lepas, Malaysia, is looking for a retail supervisor to lead and motivate the sales and support team. You will be responsible for daily operations, ensuring store standards are met, and driving sales performance to achieve targets. The ideal candidate possesses strong leadership skills, customer handling ability, and proficiency in Microsoft Excel. This role requires weekend and holiday work. Competitive salary and comprehensive benefits are offered.

Benefits

Competitive salary

Performance-based bonus opportunities

Comprehensive medical and insurance benefits

Opportunities for career development and progression

Positive and collaborative team culture

Birthday Leave

Qualifications

• Strong leadership and communication skills.
• Sales-oriented with good product knowledge and customer handling ability.
• Organized, responsible, and able to work under pressure.
• Proficient in Microsoft Excel and basic POS systems.
• Willing to work on weekends, public holidays.

Responsibilities

• Supervise and lead the sales and support team in daily retail operations.
• Monitor stock display, cleanliness, and overall store appearance according to company standards.
• Drive sales performance to meet or exceed branch targets.
• Handle customer inquiries, complaints, and service issues professionally.
• Monitor staff performance and provide coaching.

Skills

Strong leadership and communication skills

Sales-oriented

Customer handling ability

Organized

Proficient in Microsoft Excel

Job description

Benefits:

Competitive salary and performance-based bonus opportunities

Comprehensive medical and insurance benefits

Opportunities for career development and progression

A positive and collaborative team culture

Birthday Leave to celebrate your significant and special moments

Job Responsibilities:

• Supervise and lead the sales and support team in daily retail operations
• Monitor stock display, cleanliness, and overall store appearance according to company standards
• Drive sales performance to meet or exceed branch targets
• Handle customer inquiries, complaints, and service issues professionally
• Monitor staff performance and provide coaching

Qualifications:

• Strong leadership and communication skills.
• Sales-oriented with good product knowledge and customer handling ability.
• Organized, responsible, and able to work under pressure.
• Proficient in Microsoft Excel and basic POS systems.
• Willing to work on weekends, public holidays.