Student Welfare Officer (Full Time)

Hkis Education Sdn Bhd; Shah Alam; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Lunch provided

Training provided

Career growth opportunities

Friendly, supportive environment

Job summary

HKIS Education Sdn Bhd in Shah Alam seeks a dedicated Student Welfare Officer to foster a safe and supportive school environment through counselling and restorative discipline. You will lead well-being initiatives, liaise with parents, and maintain confidential records in line with privacy guidelines.

The ideal candidate holds a Bachelor's degree in a related field and 1–3 years of experience in student affairs or school counselling, with excellent communication and empathy.

Qualifications

• Degree in psychology, counselling, or related field.
• 1–3 years in student affairs or school counselling.
• Strong written and verbal communication skills.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Provide initial emotional support and active listening to students facing challenges.
• Design well-being initiatives and mental health programs.
• Liaise with parents/guardians to provide holistic support.
• Facilitate peer support groups and conflict mediation sessions.
• Maintain confidential student records and SOPs.
• Oversee daily student discipline and attendance; ensure code of conduct.
• Collaborate with staff and parents to address behavioral issues.

Skills

Empathy

Active listening

Communication

Conflict mediation

Education

Bachelor's Degree in Psychology

Tools

MS Office

Job description

We are seeking a compassionate, proactive, and structured Student Welfare Officer to foster a safe, supportive, and harmonious school environment. In this dual-focus role, you will play a pivotal part in safeguarding student well-being through counseling and supportive care, while ensuring campus safety and discipline through fair, consistent, and restorative administrative standards.

Key responsibilities

Provide initial emotional support, guidance, and active listening to students facing academic, personal, or socio-emotional challenges.

Design and implement student well-being initiatives, mental health awareness programs, and pastoral care activities.

Act as the primary point of contact for student welfare concerns, liaising with parents/guardians to ensure holistic support.

Facilitate peer support groups and conflict mediation sessions to promote positive social interactions.

Maintain confidential, accurate records of student counseling sessions and case management histories in compliance with privacy guidelines.

Oversee daily student discipline, attendance tracking, and compliance with school rules and code of conduct.

Investigate behavioral incidents, document findings objectively, and execute fair restorative or disciplinary actions in line with school policies.

Work collaboratively with teaching staff, school management, and parents to address chronic behavioral or attendance issues.

Maintain and update student disciplinary records, logbooks, and standard operating procedures (SOPs).

About you

Bachelor's Degree in Psychology, Counselling, Guidance & Counselling, Human Development, Social Work, Education, or a related field.

1–3 years of experience in student affairs, school counseling, youth development, or administrative discipline management within an educational institution.

Excellent written and verbal communication skills; strong interpersonal empathy combined with professional firmness.

Lunch provided

Friendly, supportive and children-focused environment

Opportunities for career growth and professional development

Training provided

Attractive Pay