Student Accommodation & Residence Coordinator

Xiamen University Malaysia; Sepang; On-site; MYR 50,000 - 67,000; Full time

Job summary

Xiamen University Malaysia – Sepang, Selangor invites applications for the role of Student Affairs Office Accommodation Executive. The candidate will handle inquiries, bookings, and movements related to university accommodation, while ensuring clean, well-maintained facilities and a collaborative relationship with residents.

The role includes reviewing accommodation terms, overseeing room changes, and planning room availability in line with student population growth.

Qualifications

• Bachelor's Degree or above in any field or equivalent.
• A minimum of 1 year of relevant working experience in Accommodation Management will be an added advantage.
• Be meticulous, committed, proactive and willing to take ownership of assigned tasks.
• Excellent interpersonal and effective communication skills.
• Proficient in English, Bahasa Malaysia and Mandarin languages to effectively communicate with Mandarin-speaking clients.
• Good at using Microsoft Word, Excel, PowerPoint and Google-related facilities.

Responsibilities

• Handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation.
• Handle and approve room changes according to a detailed review.
• Ensure the accommodation and facilities are regularly cleaned and maintained.
• Manage an active and collaborative relationship with all residents at all times.
• Review and revise the accommodation terms and conditions regularly.
• Perform regular or random spot checks to ensure the students have complied with the accommodation terms and conditions.
• Resolve residents’ feedback regarding accommodation.
• Plan for the room availability of the student accommodation according to the growth of the student population.
• Manage homestay or out-of-campus accommodation issues (where necessary).
• Arrange the assistant warden's working schedule.
• Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.

Skills

Interpersonal communication

Multilingual communication (English,–,

Education

Bachelor's degree or above in any field

Tools

Microsoft Word

Excel

PowerPoint

Google Workspace

Job description

Xiamen University Malaysia – Sepang, Selangor invites applications for the role of Student Affairs Office Accommodation Executive. The candidate will handle inquiries, bookings, and movements related to university accommodation, while ensuring clean, well-maintained facilities and a collaborative relationship with residents.

The role includes reviewing accommodation terms, overseeing room changes, and planning room availability in line with student population growth.