Primary responsibilities for this position include, but are not limited to, the following:
- Perform the final review of received data creations and changes to company master data records, ensuring accuracy, completeness, and adherence to established procedures.
- Support and execute creations and changes for non-third-party vendor account types.
- Ensure master data integrity across key systems and maintain processes that support data quality.
- Develop and maintain a comprehensive understanding of Vendor Master Data (VMD) policies and procedures to effectively support internal and external stakeholders while ensuring compliance with audit requirements.
- Conduct periodic Vendor Master Data audits to ensure compliance with Global Work Instructions.
- Review and analyze system and data governance reports to maintain high-quality data standards.
- Support departmental reporting and metrics generation.
- Monitor data, analyze reports, and track activities to ensure records remain synchronized, resolving issues and discrepancies as needed.
- Provide backup support for team members when required.
- Deliver operational support, including training and confirmations.
- Ensure compliance with data privacy requirements.
- Support or lead special projects and additional activities as directed by the MDM Domain Lead or MDM Senior Specialist.
- Identify opportunities for data quality improvement and resolve data quality issues through data cleansing, correction, process controls, and process improvement initiatives in collaboration with SMEs and data stewards.
- Provide transactional support to employees utilizing StS services, including those within regional Business Service Centers (BSCs).
- Resolve global transactional issues, process deviations, and performance anomalies.
- Conduct root cause analyses for errors and non-compliant items and ensure corrective actions are implemented.
- Ensure all GBS global documentation, including SOX controls, is current, complete, relevant, and aligned with process structures and designs.
- Collaborate with Process Stewards across Procure-to-Pay, Settlement, Accounting-to-Reporting, Customer Master Data, and other functions to ensure alignment across global end-to-end processes.
- Support mergers, acquisitions, and divestiture activities through supplier master data reviews.
- Perform mass data uploads while ensuring data accuracy and compliance.
Compliance, Communication & Training
- Participate in the development and documentation of processes with functional data owners.
- Support the development of StS content to ensure accurate communication and standardized training.
- Educate and support employees on StS processes and tools.
- Maintain files and documentation accurately and thoroughly in accordance with company policies and accepted accounting practices.
- Ensure compliance with company policies, procedures, values, ethics, and integrity standards.
- Support the rollout and enhancement of Master Data platforms.
- Partner closely with StS, business, and IT teams to ensure master data governance standards and system operations align with business requirements.
Education & Experience
- Bachelor's degree in Business, Accounting, Finance, or a related field preferred.
- Minimum of two (2) years of relevant work experience.
- Knowledge of Vendor Master Data (VMD) platforms is required.
- Broad understanding of business processes, including end-to-end data lifecycle management (creation, maintenance, usage, and inactivation).
- Strong verbal and written communication skills in English.
- Team-oriented with a customer service mindset.
- Ability to perform effectively in a high-volume environment with tight deadlines.
- Strong attention to detail and accuracy.
- Good analytical and problem-solving skills.
- SAP knowledge is required.
Preferred Skills
- Ability to work independently and collaboratively in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
- Strong stakeholder management and communication skills, with the ability to respond to global stakeholder requests efficiently and professionally.
- Positive attitude, high integrity, credibility, and energy.
- Strong interpersonal and cross-cultural communication skills.
- SAP experience preferred.
- Intermediate to advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Ability to remain focused and effective during periods of change and uncertainty.
- High ethical standards and commitment to corporate policies and procedures.
- Strong customer service orientation and collaborative mindset.
- Willingness to attend or conduct remote meetings outside of regular business hours on an occasional basis (less than 5% of the time).
Additional location(s) Compensation Information:
Required Skills:
- Account Collections
- Account Collections
- Accounting
- Adaptability
- Analytical Problem Solving
- Balance Sheet Account Reconciliations
- Business Process Design
- Business Support
- Compliance SOX
- Credit Management
- Customer Service
- Data Auditing
- Data Cleansing
- Data Governance
- Data Privacy
- Data Quality Improvement
- Data Standards
- Detail-Oriented
- Finance
- Financial Accounting Controls
- Financial Operations
- Human Resources (HR) Shared Services Advisory
- Interpersonal Communication
- Interpersonal Relationships
- Master Data {+ 10 more}
Employee Status:
Regular
Flexible Work Arrangements:
Hybrid
Job Posting End Date:
12/31/2026