Strategic Social Media & Client Relations Lead

Aleph Labs; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Yearly performance rewards

Team behind you

Fun culture & learning opportunities

Growth opportunities & trainings

Snacks & beverages

Job summary

Aleph Labs is seeking a Social Media & Account Specialist in Kuala Lumpur to elevate digital presence for premium brands. You will manage client relationships, guide creative teams, and shepherd campaigns from concept through publication.

You will craft elegant copy, lead monthly reports, and balance brand voice with performance metrics across Instagram, LinkedIn, YouTube, Facebook, TikTok, and Pinterest.

Qualifications

• 4+ years of hands-on social media management and account management.
• Experience in hospitality or premium brands is a plus.
• Strong writing that matches the brand voice.

Responsibilities

• Serve as the primary liaison between the brand client and internal teams.
• Manage timelines, budgets, and expectations for social campaigns.
• Lead client meetings and present strategy and results.
• Navigate feedback and crises calmly and effectively.
• Develop social media strategies aligned with high-end positioning.

Skills

Social media management

Account management

Client relationships

Writing & storytelling

Job description

Aleph Labs is seeking a Social Media & Account Specialist in Kuala Lumpur to elevate digital presence for premium brands. You will manage client relationships, guide creative teams, and shepherd campaigns from concept through publication.

You will craft elegant copy, lead monthly reports, and balance brand voice with performance metrics across Instagram, LinkedIn, YouTube, Facebook, TikTok, and Pinterest.