Strategic Client Relations Analyst

AIA Hong Kong and Macau; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is looking for a Client Management Analyst to enhance client relationships and support business growth. You will engage with clients, provide consultative solutions, and collaborate with internal teams to improve customer experience. Ideal candidates possess a degree in business and have client-facing experience. Strong analytical and presentation skills are required.

Qualifications

• Relevant working experience in a commercial, client-facing role.
• Ability to handle customer complaints and requests with urgency.
• Strong analytical and planning skills.

Responsibilities

• Build and maintain professional relationships with clients.
• Provide consultative recommendations through analysis of reports.
• Collaborate with internal stakeholders to optimize customer experience.

Skills

Presentation skills

Organizational skills

Analytical skills

Customer engagement

Teamwork

Education

Degree in business or equivalent

Job description

A leading insurance company in Kuala Lumpur is looking for a Client Management Analyst to enhance client relationships and support business growth. You will engage with clients, provide consultative solutions, and collaborate with internal teams to improve customer experience. Ideal candidates possess a degree in business and have client-facing experience. Strong analytical and presentation skills are required.