Strategic Account Manager

Philips; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

Philips Malaysia is seeking a Strategic Account Manager to drive market presence and revenue growth within key healthcare accounts in Malaysia. This role focuses on achieving commercial targets, expanding share of wallet, deepening customer engagement, and closing deals through direct and partner-led channels.

You will build multi-level relationships with hospital executives, clinicians, and procurement teams, drive trust through consultative selling, and collaborate with channel partners to

Qualifications

• Bachelor’s degree or master’s in a related discipline.
• Minimum 8 years of commercial healthcare technology experience.
• Proven sales execution with a track record of exceeding targets.
• Strong relationship management and stakeholder influence.
• Ability to drive partner performance in hybrid sales models.
• Analytical skills to interpret pipeline data and forecast accurately.
• Proficiency in Mandarin (preferred).

Responsibilities

• Target achievement: Deliver annual sales and margin objectives across assigned strategic accounts.
• Share of wallet growth: Expand Philips’ footprint across imaging, monitoring, and connected care solutions.
• Customer engagement: Build multi-level relationships with hospital executives, clinicians, and procurement teams.
• Partner collaboration: Guide channel partners to accelerate deal closure in a hybrid model.
• Performance governance: Track funnel health, opportunity progression, and win rates; provide regular business reviews.

Skills

Sales leadership

Healthcare technology

Channel sales

Relationship management

Forecasting & analytics

Mandarin language

Education

Bachelor’s or Master’s in related discipline

Job description

Job Title Strategic Account Manager Job Description Strategic Account Manager, Malaysia

This role is responsible for driving Philips’ market presence and revenue growth within key healthcare accounts in Malaysia. This role focuses on achieving commercial targets, expanding share of wallet, deepening customer engagement, and ensuring successful deal closure through direct and partner-led channels.

You are responsible for:

• Target achievement Deliver annual sales and margin objectives across assigned strategic accounts. Monitor performance metrics and ensure consistent pipeline conversion.
• Share of wallet growth Expand Philips’ footprint across imaging, monitoring, and connected care solutions. Identify cross-selling and upselling opportunities to maximize account penetration.
• Customer engagement Build multi-level relationships with hospital executives, clinicians, and procurement teams. Drive trust and loyalty through consultative selling and value-based discussions.
• Partner collaboration (Hybrid model) Guide channel partners to accelerate deal closure. Ensure partner alignment with Philips’ commercial strategy and compliance standards.
• Performance governance Track funnel health, opportunity progression, and win rates. Provide regular business reviews and account updates to leadership.

To succeed in this role, you’ll need a customer-first attitude and the following:

• Bachelor’s degree or master’s Degree Holder in related disciplines.
• Strong commercial acumen in healthcare technology minimum 8 years.
• Proven sales execution with track record of exceeding targets.
• Excellent relationship management and stakeholder influence.
• Ability to drive partner performance in hybrid sales models.
• Analytical skills to interpret pipeline data and forecast accurately
• Proficiency in Chinese (Mandarin) language is preferred

In return, we offer you A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Our hybrid working model is defined in 3 ways:

• We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that heighten idea generation and creative friction needed for problem-solving.
• We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules.
• Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
• We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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