Store Supervisor - FamilyMart TBS

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 36,000 - 72,000; Full time

Job summary

FamilyMart Malaysia is seeking a capable store operations lead to ensure daily activities align with company policies and standards, manage staff, and maintain store integrity. You will forecast, plan, order and stock merchandise to keep shelves full and customers served, while guiding the retail team and deputies in the store manager's absence.

Candidates should have at least an SPM, be fluent in Bahasa Malaysia and English, with 1–2 years in retail or customer service, and be willing to

Qualifications

• At least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Staff supervision

Stock management

Shift management

Relocation willingness

Education

SPM qualification

Job description

Responsible to ensure daily store operations adhere to company policies and operating standards.

Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

Ensures effective and economic use of staff retail operations department to achieve its objectives.

Promotes professionalism of staff in retail operation department.

To guide and ensure the system for overall store activities in good order.

Deputies to manage store in the absence of Store Manager.

To ensure store cleanliness, safety and housekeeping.

Undertakes other tasks as required by superiors.

Requirements

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1-2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

FamilyMart is the world's 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.

FamilyMart is the world's 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.