Store Sales Associate (Part Time), Genting Premium

Crocs, Inc.; Genting Highlands; On-site; MYR 13,000 - 18,000; Part time

Job summary

Crocs, Inc. is hiring a part-time Store Sales Associate in Genting Highlands. You will deliver outstanding customer service, support store operations, and help maintain visual standards in a fast-paced environment.

The role requires 18+, SPM/O Level or higher, 1–2 years retail experience, and English fluency. You will work onsite, with rotating shifts including weekends and public holidays, to help drive sales and customer satisfaction.

Qualifications

• Requires at least SPM/O Level or equivalent.
• Minimum 1–2 years of retail experience.
• Fluent in English; other languages a plus.
• Must be 18 years or older.
• Able to work in rotational shifts including weekends and public holidays.
• Proficient with basic computer applications and able to operate POS systems.

Responsibilities

• Deliver outstanding service to consumers using the CROCS service model.
• Foster a positive, collaborative store environment.
• Assist departments in customer service, product knowledge, visual presentation, and stock room.
• Support POS operations, stock replenishment, pricing, and promotions.
• Collaborate with store management to improve sales KPIs.
• Adhere to asset protection policies and inventory controls.

Skills

Customer service

Fluent English

Flexible shifts

Basic computer skills

Retail experience

Teamwork

Education

SPM/O Level or higher

Tools

POS system

MS Word

MS Excel

Job description

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Store Sales Associate (Part Time), Genting Premium

Requisition ID: 17478

Job Location(s): GENTING HIGHLANDS, 06, MY, 69000

Time in Office: Onsite

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model


• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns


• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.


• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.


• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques


• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older


• Possess at least SPM / O Level or above


• Minimum 1 to 2 years of working experience, preferably in retail.


• Fluent in English, proficiency of other language(s) will be an advantage


• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.


• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system


• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.