Store Manager l ZARA

Al-Futtaim; Putrajaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Al-Futtaim's fashion group in Putrajaya, Malaysia, seeks an experienced Store Manager to lead a high-energy retail team for premium brands.

You will drive sales, optimize stock, enforce SOPs, and mentor staff to deliver exceptional customer service while safeguarding profitability and brand standards.

Qualifications

• Minimum of 6 years direct experience in retail operations in a managerial position with successful track record, in fashion/sports retail industry.
• Strong people management, excellent interpersonal skills and service oriented.
• Applicants must be willing to work according to retail operation hours and on public holidays.
• Proficient in MS Office and internet savvy.

Responsibilities

• Lead, motivate and mentor his team in achieving high level of performance and productivity.
• Maximizing sales opportunity, minimize loss of sales opportunity. Achieve the sales target given.
• Control stock losses to the minimum level
• Ensure full compliance of company's SOP, policies and procedures, profit protection measures, rules and regulations.
• Efficient control of stocks, following up deliveries, shortages and inter store transfer.
• Build a strong sales and service business culture within his team members/work place.
• Be the auditor of designator store to ensure all processes are carried out following the SOP and guideline given.
• To be an effective member of the Store Management Team in contributing towards the success of the store via business strategic planning, effective operational management, achieving the sales target and store direct profit while monitoring and control store overhead expenses within the budget set.

Skills

People management

Sales leadership

Customer service

Interpersonal skills

Tools

MS Office

Job description

An established fashion group that has acquired the exclusive retail rights to operate stores for top fashion brand-names including ZARA, Massimo Dutti and Pull & Bear is seeking to hire top talents for our brands. We invite highly motivated and enthusiastic individuals who adore fashion and thrive on the challenge of working in this high energy industry to be part of the team.

We are looking for highly committed professionals who adore fashion and thrive on the challenge of working in a high-energy business; who are willing to share our vision of creating a new concept in customer service.

Job Description

• Lead, motivate and mentor his team in achieving high level of performance and productivity.
• Maximizing sales opportunity, minimize loss of sales opportunity. Achieve the sales target given.
• Control stock losses to the minimum level
• Ensure full compliance of company's SOP, policies and procedures, profit protection measures, rules and regulations.
• Efficient control of stocks, following up deliveries, shortages and inter store transfer.
• Build a strong sales and service business culture within his team members/work place.
• Be the auditor of designator store to ensure all processes are carried out following the SOP and guideline given.
• To be an effective member of the Store Management Team in contributing towards the success of the store via business strategic planning, effective operational management, achieving the sales target and store direct profit while monitoring and control store overhead expenses within the budget set.

Requirements

• Minimum of 6 years direct experience in retail operations in a managerial position with successful track record, in fashion/sports retail industry
• Strong people management, excellent interpersonal skills and service oriented
• Applicants must be willing to work according to retail operation hours and on public holidays
• Proficient in MS Office and internet savvy