Store Manager

LC Waikiki; Penang; On-site; MYR 70,000 - 110,000; Full time

Job summary

LC Waikiki is seeking a Store Manager in Penang to lead the store team, implement LC Waikiki standards, and inspire the team to achieve them.

You will drive store productivity, profitability, and exceptional customer service while maintaining visual merchandising and store standards in line with corporate guidelines.

The role requires Malaysian citizenship, a minimum of four years in retail management, and the ability to work in a multinational environment.

Qualifications

• Minimum 4 years of retail managerial experience.
• Malaysian citizenship is required.
• Strong customer service and interpersonal skills.
• Ability to drive sales and manage costs in a busy store.
• Capable of working in a multinational environment.

Responsibilities

• Providing leadership for the store team, implementing and tracking LC Waikiki standards for the store and inspiring the team to achieve it
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store
• Driving performance and growth, through excellent operational and commercial execution
• Establishing amazing customer service and satisfaction
• Establishing and maintaining high standards of store layout and visual merchandising in line with the corporate standards
• Achievement of the given sales targets, productivity/m2, and bottom-line profit objectives
• Achievement of the agreed/given Internal Audit Performance
• Controlling the shrinkage rates and all expenses and improving the conversion rates

Skills

Store leadership

Retail management

Customer service

Financial awareness

Sales-driven

Problem solving

Organizational planning

Multicultural environment

Job description

LC Waikiki Retail Company is a leading fashion retail company with a turnover of $3 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş.

Job Description:

• Providing leadership for the store team, implementing and tracking the LC Waikiki standards for the store and inspiring the team to achieve it
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store
• Driving performance and growth, through excellent operational and commercial execution
• Establishing amazing customer service and satisfaction
• Establishing and maintaining high standards of store layout and visual merchandising in line with the corporate standards
• Achievement of the given sales targets, productivity/m2, and bottom-line profit objectives
• Achievement of the agreed/given Internal Audit Performance
• Controlling the shrinkage rates and all expenses and improving the conversion rates

Requirements:

• Malaysian citizen only
• Minimum 4 years of retail experience in managerial position
• Able to demonstrate financial awareness and a commercial mind-set, continuously thinking of ways to drive sales, manage costs
• Marvelous customer service and interpersonal skills
• Consistently show ability to development, sales-driven and results-oriented
• The ability to solve problems, organize and plan
• The ability to work in a multinational/multicultural environment