Staff Specialist Operations

Infineon; Malacca City; On-site; MYR 150,000 - 190,000; Full time

Job summary

Infineon Technologies AG in Malaysia seeks a Staff Specialist Operations to lead the Training and Certification programs on the shop floor. You will drive OTCP execution, certify multi-skill abilities, and maintain robust documentation to ensure readiness of engineers and technicians.

You will serve as the Master Trainer for TWI, oversee OJTI processes, and collaborate with Operations and Engineering to drive root-cause analyses and continuous improvements across quality metrics.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, or a related field.
• Minimum 5 years of experience in a semiconductor manufacturing environment.
• Strong analytical and problem-solving skills with ability to manage operational issues and drive improvements.
• Excellent presentation, facilitation, and conflict management skills.
• Proficient with Microsoft Word, Excel, and PowerPoint; strong documentation skills.
• Strong communication and people management skills; ability to build relationships with stakeholders.
• Ability to prioritize tasks based on urgency, impact, and execution requirements.

Responsibilities

• Plan, execute, and oversee the Operation Training and Certification Program to ensure competency of shop floor personnel.
• Manage shop floor training and certification activities, onboarding, biannual recertification, and multi-skill certification; minimize overdue cases.
• Maintain documentation, records, and reports related to training.
• Review and update training syllabi and assessments annually.
• Serve as Master Trainer for Training Within Industry (TWI) and ensure programs meet TWI standards.
• Govern and maintain the OJTI system with TWI formats and write-ups.
• Conduct OJTI training for new engineers and refresher sessions for existing engineers.
• Perform OJTI buy-offs to verify practicality of documented methods.
• Assess training effectiveness through WPA and drive continuous improvement.
• Collaborate with Operations and Engineering to analyze root causes of quality issues related to human factors and implement corrective/preventive actions.
• Conduct coaching sessions and performance dialogues with trainers to support KPI achievement.

Skills

Problem-solving

Analytical thinking

Communication

Presentation

Facilitation

Conflict management

Prioritization

People management

Stakeholder management

Knowledge transfer

Education

Bachelor's degree in Engineering/Manufacturing or related field

Tools

MS Word

MS Excel

PowerPoint

Job description

#WeAreIn for jobs that impact everyone's life. Excellence isn’t an act - it’s in the DNA of everything we do. As a Staff Specialist Operations in our Quality & Excellence team uncover the root causes behind every single error, drive transformational improvements, and implement forward- thinking solutions to ensure our products exceed the highest standards of quality, reliability, and performance. Are you in?

Key responsibilities

• Manage and oversee the planning, timely execution, and effectiveness of the Operation Training and Certification Program (OTCP) to ensure the competency and readiness of shop floor personnel
• Manage and oversee shop floor training and certification activities, including onboarding training for new hires, biannual re-certification, and multi-skill certification, ensuring zero overdue cases.
• Maintain all related documentation, records, and reports.
• Review and update training syllabi and assessment materials as required, with a minimum review frequency of once per year
• Serve as the Master Trainer for Training Within Industry (TWI) and ensure all training programs are conducted in accordance with TWI methodologies and standards
• Govern the On-the-Job Training Instruction (OJTI) system , including the development and maintenance of OJTI write-ups using the TWI format.
• Conduct OJTI TWI training for new engineers and refresher training for existing engineers.
• Perform OJTI buy-offs to ensure the practicality and effectiveness of documented methods and work steps
• Assess training effectiveness through Work Procedure Assessments (WPA) and drive continuous improvement initiatives based on assessment outcomes
• Collaborate with the Operations and Engineering teams to analyze root causes of quality issues related to human factors and implement corrective and preventive actions to improve performance and quality
• Conduct regular coaching sessions and performance dialogues with trainers to enhance their competencies and support the achievement of individual and departmental KPIs

Qualifications and skills to help you succeed

• Bachelor's Degree in Engineering, Manufacturing, or a related field
• Minimum 5 years of working experience in a semiconductor manufacturing environment , with strong knowledge of the semiconductor industry and manufacturing process flow
• Strong analytical and problem-solver skills , with proven ability to manage operational issues, drive improvements, and resolve complex situations effectively
• Excellent presentation, facilitation, and conflict management skills
• Proficient in the latest versions of Microsoft Word, Excel, and PowerPoint
• Ability to effectively prioritize tasks and issues based on urgency, business impact, and execution requirements
• Strong communication and people management skills , with the ability to build and maintain effective relationships with internal and external stakeholders
• Sound knowledge of training and competency development practices, with the ability to lead related projects and effectively transfer knowledge to others

#WeAreIn for driving decarbonization and digitalization

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in?

We are on a journey to create the best Infineon for everyone. We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity. Our hiring decisions are based on skills and experience. Even if you don’t meet every requirement, we encourage you to apply. Please let your recruiter know if you need any accommodations during the interview process.

Learn more about our various contact channels and about Diversity & Inclusion at Infineon.