SR&T Continuous Improvement Consultant

Deloitte & Touche LLP; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Deloitte in Southeast Asia is expanding its Strategy, Risk, and Transaction practice in Southeast Asia. You will advise clients on how to optimize compliance programs, standardize processes and transform compliance to protect value across the business, while building visibility, efficiency and confidence for the future.

You will work alongside clients to bring rigorous, evidence‑based analytics to solve complex issues, delivering pragmatic recommendations and value.

Qualifications

• Experience in conducting training sessions and project coaching.
• Lean Six Sigma Black belt (>2 years) or Green Belt (1–2 years) certification.
• Experience in project and process discovery, future state design.
• Strong stakeholder management and influencing capabilities.
• Excellent communication, presentation, and storytelling skills.
• Interpersonal and analytical skills; able to work in cross‑functional, multicultural environments.
• Attention to detail; able to manage multiple initiatives with minimal oversight.
• Proficient in English, both written and spoken.

Responsibilities

• Promote Lean Six Sigma methodologies and data‑led decision making for clients.
• Lead training and project coaching for Black/Green Belts and project teams.
• Lead Process Discovery and Data Discovery initiatives with root cause analysis.
• Organise and promote Process Engineering community events and standards of communication.
• Explore innovative methods through How we Lead, Automation and AI.
• Foster a highly engaged team delivering high‑quality outputs.

Skills

Lean Six Sigma

Training & coaching

Stakeholder management

English communication

Cross-functional teamwork

Process discovery

Job description

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, andWorldImpactisour portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Work you will do

Deloitte is growing its Strategy, Risk, and Transaction (SR&T) – Regulatory & Financial Risk practice in Southeast Asia. We provide risk transformation, data and modeling solutions focusing on some of the unique and complex issues our clients are facing in finance. Advise our clients how to optimize compliance programs, standardize processes and transform compliance to protect their value across the business, while building great visibility, efficiency and confidence for the future.

You will work alongside our clients to bring a rigorous, evidence based analytical capability to help them solve pressing and complex issues. This includes revealing insight and delivering value through pragmatic and actionable recommendations. You will have the opportunity to work collaboratively with our clients to understand the forces that are driving change, identifying opportunities and develop solutions across the whole organization.

The nature of the work we do includes:

• Cultivate a culture of continuous improvement, focusing on Lean Six Sigma (LSS) methodologies and promoting data led statistical impact and decision making for our clients.
• Lead the mobilisation of Black Belt, Green Belt, and Yellow Belt programmes, including content creation, programme preparation, invitations, training, examination, MI, reporting and communications. Lead training and project coaching.
• Lead Process Discovery and Data Discovery initiatives following our Discovery frameworks, LSS methodology and statistical tools. Create future state designs with root cause analysis, impact assessment and solution feasibility.
• Organise and promote Process Engineering Community events, supporting community growth.
• Assist in establishing standards for communication, newsletters, and reporting. Promote LSS methodologies and its usage across the Bank.
• Explore and implement innovative working methods through How we Lead, Automation and AI.
• Encourage a highly engaged team to consistently deliver high-quality outputs that exceed user expectations.

Your role as a team member:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Consultants across our Firm are expected to:

• Understand the expectations set and demonstrate personal accountability for keeping their own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.

Requirements:

• Possesses experience in conducting training sessions and project coaching, with a focus on advancing the Lean Six Sigma agenda.
• Lean Six Sigma Black (more than 2 years’ experience)/ Green Belt certification (1 to 2 years’ experience).
• Demonstrated experience in project and process discovery, future state design execution.
• Exhibits strong stakeholder management and influencing capabilities, with the ability to coordinate with multiple stakeholders to ensure timely decision-making and action-taking.
• Excellent communication, presentation, storytelling and articulation skills.
• Exceptional interpersonal and analytical skills.
• Capable of operating effectively in cross-functional, multicultural, and geographically diverse environments.
• Attention to details, ability to focus on and accurately complete tasks, including identifying and rectifying small errors with no peer review needed.
• Proficient in managing multiple initiatives concurrently while addressing ad-hoc tasks regularly.
• Skilled in overcoming challenges and obstacles, developing innovative solutions, and working in an agile manner.
• Proficient in both spoken and written English.

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit & assurance, tax & legal, strategy, risk & transactions, technology & transformation and related services to select clients.

These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit & assurance, tax & legal, strategy, risk & transactions, technology & transformation and related services to select clients.

These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.

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