Kuala Lumpur, Malaysia | Posted on 09/30/2026
The key responsibilities of a Product Analyst include.
1. Product Performance Evaluation
- Monitor key product metrics and performance indicators.
- Conduct regular evaluations to assess product performance against goals and benchmarks.
- Identify areas of improvement and recommend strategies for optimization.
2. Market Research
- Conduct market research to understand industry trends, customer needs, and competitive landscape.
- Analyse market data and customer feedback to identify market opportunities.
- Provide insights on target market segments and potential customer segments.
3. User Experience Enhancement
- Collaborate with UX/UI designers to improve the user experience of the product.
- Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.
- Recommend enhancements and features to improve user experience.
4. Requirement Gathering
- Collaborate with stakeholders to gather and document product requirements.
- Conduct interviews, workshops, and surveys to understand user and business needs.
- Translate requirements into clear and actionable user stories or product specifications.
5. A/B Testing
- Plan, execute, and analyse A/B tests to evaluate the impact of changes or new features.
- Use data from A/B tests to make data-driven decisions and optimize the product.
6. Reporting and Presentation
- Prepare reports and presentations to communicate insights, findings, and recommendations.
- Present data analysis and product performance evaluations to stakeholders and cross-functional teams.
- Clearly articulate complex concepts in a concise and understandable manner.
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Skills Required for a Product Analyst
Technical Skills
- Market Research: Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.
- Product Management Tools: Familiarity with product management tools such as Jira and ADO to manage product backlogs, roadmaps, and user stories.
- User Experience (UX) Design: Understanding of UX principles and the ability to work closely with designers to enhance the user experience of the product.
- A/B Testing: Experience in planning, executing, and analysing A/B tests to measure the impact of product changes.
- SQL and Database Knowledge: Proficiency in SQL to extract and analyse data from databases.
Workplace Skills
- Communication: Strong verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.
- Problem-Solving: Ability to identify problems, gather relevant information, and propose practical solutions to improve product performance and user experience.
- Critical Thinking: Capacity to think analytically, assess situations, and make data-driven decisions.
- Stakeholder Management: Skill in managing relationships with stakeholders, understanding their needs, and balancing competing priorities.
- Teamwork and Collaboration: Ability to work collaboratively with cross-functional teams, including product managers, designers, integration, developers, and QA.
- Adaptability: Flexibility to navigate in a dynamic and fast-paced work environment, adjusting priorities as needed.
- Attention to Detail: Strong attention to detail to ensure accuracy and precision in data analysis, documentation, and requirement gathering.
- Support the Product Owner in maintaining a prioritized backlog that ensures work focuses on items that provide maximum value and are aligned with product vision.
Requirements
- 5 years and above experience as Salesforce Product Owner or Product Analyst role
- Experience in digitalizing and optimizing business processes.
- Experience of data analysis and interpretation
- People skills / collaboration / good communication & presentation skills / fluent in English
- Good stakeholder management
Optional
- Azure DevOps or equivalent (or Jira)
- Strong Maths/Physics required for some roles.