Sr Ops PMO Manager

Jabil; Bayan Lepas; On-site; MYR 120,000 - 210,000; Full time

Job summary

Jabil in Penang, Malaysia seeks an Ops PMO Manager to lead a team of project managers driving cross-functional programs from NPI to product transfers.

You will coordinate milestones, resources and customer requirements, ensuring on-time delivery, quality, and alignment with budgets while enabling continuous improvement across the PMO.

Qualifications

• Demonstrated Leadership and Management capabilities.
• PMP or equivalent certification desirable.
• Knowledge of organization’s operating policies and procedures required.
• Knowledge of organization’s culture and guiding principles.
• Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc.
• Prior experience in customer interface.
• Strong operational and financial knowledge required.
• Substantial knowledge of Jabil and demonstrated ability to leverage organization
• Consultative skills (ability to understand true customer needs)
• Good communications skills
• Distinctive problem solving leader
• Automotive/ Medical background experience as required
• Proficiency in use of Microsoft Office products

Responsibilities

• Lead the Project Management Team across cross-functional projects.
• Interface between internal teams and customers to resolve issues.
• Oversee New Customer Introduction, new product introduction, and transfers.
• Align team milestones and objectives with customer needs.
• Provide training on PM processes, tools, metrics and reporting.
• Drive defined processes and methodologies to improve team effectiveness.
• Forecast budgets and HR needs for current and future projects.
• Report PM performance to site leadership and regional PMO.
• Ensure project launches meet schedule and budget.
• Maintain compliance with company security policies.
• Communicate priorities and status between launch team and customer.

Skills

Leadership

PMP Certification

Policies & Procedures

Company Culture

Manufacturing Experience

Customer Interface

Operations & Finance

Consultative Skills

Communication Skills

Problem Solving

Automotive/Medical Experience

Education

Bachelor's degree in Supply Chain Management or Engineering

Tools

MS Office

Job description

Job Summary

The role of the Ops PMO Manager is to lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.

Essential Duties And Responsibilities

• Responsible for leading the Project Management Team
• Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues
• Collaborate with customer (internal or external) from requirements gathering through product acceptance
• Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers
• Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
• Define, refine and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)
• Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting
• Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget
• Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff
• Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products
• Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance
• Provide regular and consistent communication between the launch team, the business unit, and the customer
• Identify potential risks and make resolution suggestion through the escalation process
• Open and regular communication of priorities and status of projects with Operations Management and site leadership
• Participates managing internal in-process material, samples allocation, and system logistics
• Manage the monthly operational project reviews
• Manage the weekly project reviews for the Project Management organization
• Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

Job Qualifications

KNOWLEDGE REQUIREMENTS

• Demonstrated Leadership and Management capabilities
• Project Management Professional (PMP) or equivalent certification desirable
• Knowledge of organization’s operating policies and procedures required
• Knowledge of organization’s culture and guiding principles
• Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc
• Prior experience in customer interface
• Strong operational and financial knowledge required
• Substantial knowledge of Jabil and demonstrated ability to leverage organization
• Consultative skills (ability to understand true customer needs)
• Good communications skills
• Distinctive problem solving leader
• Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
• Automotive/ Medical background experience as required
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

Education & Experience Requirements

• Bachelor’s degree required (Supply Chain Management or Engineering)
• Minimum 5-7 years work-related experience required in a supervisory/management role and
• Minimum 3 years project management experience or related discipline
• Or an equivalent combination of education, training and/or experience