Sr Manager, Regional Program Delivery Lead, Microsoft Solutions

Avanade Inc.; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Avanade Inc. seeks a Delivery Lead to oversee the planning, management, and delivery of strategic technology programs across SEA, with a focus on AI-enabled delivery and executive stakeholder engagement.

You will mentor teams and drive successful outcomes, ensuring delivery excellence within scope, schedule, and budget while fostering trusted client partnerships and business growth.

Qualifications

• Experience leading large technology programs.
• Strong stakeholder management and client relationship skills.
• AI proficiency and delivery leadership.
• Experience with regional delivery models preferred.

Responsibilities

• Lead large, complex technology programs across multiple countries.
• Own end-to-end delivery within scope, schedule, budget and quality.
• Govern fixed-price projects with governance across scope and costs.
• Develop and govern comprehensive project plans.
• Identify and mitigate project risks; secure leadership alignment.
• Build trusted executive relationships and manage escalations.
• Provide technical and delivery leadership on Microsoft solutions.
• Mentor cross-functional teams to high performance.
• Navigate SEA delivery environments and diverse teams.
• Leverage AI-enabled capabilities to improve delivery.

Skills

Leadership

AI proficiency

Stakeholder management

Microsoft solutions

Education

Bachelor's degree in a relevant field

Tools

Microsoft Project

Risk management tools

Job description

As a key member of our leadership team, you will be responsible for overseeing the planning, management, and successful delivery of strategic projects, driving customer satisfaction and growth.If you are passionate about leading high-impact initiatives and bring AI proficiency as a core skill in driving modern, intelligent delivery approaches, this is an exciting opportunity to join Avanade, a global leader in technology consulting. In this role, you will play a key part in delivering innovative, high-quality solutions, building trusted client partnerships, and contributing to sustained business growth.As the Delivery Lead, you will take charge of leading our most critical and complex projects and programs, ensuring they are delivered with utmost excellence, adhering to schedule, budget and quality benchmarks. Your role will be instrumental in fostering strong client relationships and supporting key sales pursuits, making you an integral part of our business growth strategy. Additionally, you will have the opportunity to provide mentorship and technical expertise to our talented colleagues. Together we do what matters.

Key Responsibilities

• Lead and deliver large, complex technology implementation programs across multiple countries, ensuring successful execution from initiation through closure within a regional delivery model.
• Own end-to-end program delivery, ensuring adherence to scope, schedule, budget, quality standards, contractual obligations, and commercial commitments.
• Manage fixed-price and commercially sensitive projects with strong governance across:Scope and change managementProject planning and schedulingFinancial management and cost controlRisk and issue managementDelivery execution and quality assurance
• Develop, maintain, and govern comprehensive project plans, ensuring requirements are accurately defined, tracked, and managed throughout the project lifecycle.
• Proactively identify, assess, and mitigate project and program risks, making critical adjustments as needed and securing alignment from senior leadership on key decisions.
• Interpret and manage contractual obligations, ensuring delivery remains aligned with agreed scope, commercial terms, and client expectations.
• Operate effectively within consulting and solution implementation environments, applying structured project delivery methodologies while adapting to client-specific requirements.
• Build and maintain trusted relationships with executive stakeholders, including CXO-level leaders, managing escalations, navigating complex situations, and driving successful business outcomes.
• Provide technical and delivery leadership across Microsoft solution engagements by:Guiding delivery teams on best practicesContributing to architecture and integration discussionsSupporting informed solution and technology decisions
• Lead cross-functional, multi-disciplinary teams by driving accountability, resolving conflicts, maintaining delivery momentum, and mentoring team members to achieve high performance.
• Manage relationships with clients, suppliers, partners, and subcontractors to ensure successful delivery outcomes.
• Navigate complex delivery environments across Southeast Asia (SEA), adapting to regional business practices, diverse teams, and varying customer expectations.
• Leverage AI-enabled capabilities and emerging technologies within the Software Development Lifecycle (SDLC) to improve delivery efficiency, innovation, and overall project outcomes.
• Drive continuous improvement and deliver results in ambiguous or rapidly changing environments by proactively identifying opportunities to enhance delivery performance and customer value.
• Foster a customer-centric culture while coaching, mentoring, and developing high-performing teams across business units and practice domains, including AI, M365, D365 ERP and CRM programs.

Equal Employment Opportunity Statement

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