Sr. Associate, Logistics & Freight Management

Alcon; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

Alcon MX in Selangor, Malaysia, is seeking a Sr. Associate to optimize regional logistics and freight management. You will coordinate cross-border movements across Singapore, Malaysia, and Indonesia, manage freight bookings, monitor performance, and drive data-driven improvements.

You will build and maintain KPI dashboards, analyze freight costs, and support SAP-based operations. Strong stakeholder management and Excel skills are essential to succeed in this role.

Qualifications

• Bachelor's degree in supply chain, logistics, business, engineering or a related field.
• Minimum 5 years' experience in logistics, transportation, or freight management.
• Experience managing freight forwarders, carriers, or logistics service providers.
• Strong analytical and problem-solving skills with reporting and root-cause analysis.
• Experience with SAP and advanced Microsoft Excel; knowledge of international transport.

Responsibilities

• Coordinate domestic and international freight movements across Singapore, Malaysia, and Indonesia.
• Manage freight bookings and shipment execution with freight forwarders, carriers, and logistics providers.
• Monitor shipment status and resolve transportation issues to ensure timeliness.
• Develop logistics dashboards and KPI scorecards to analyze performance and costs.
• Maintain SAP data and support reporting automation and system improvements.
• Review vendor performance and collaborate with partners to improve service levels.

Skills

Analytical skills

Problem-solving

Stakeholder management

Communication

Cross-functional teamwork

Data analysis

Education

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related disciplines

Tools

SAP

Microsoft Excel

Power BI

Job description

## Sr. Associate, Logistics & Freight ManagementApply: Not applicable: Selangor – AGS: Full time: Posted Today: End Date: October 31, 2026 (30+ days left to apply): R-2026-47425**Position Overview**At Alcon, we are committed to helping people see brilliantly through innovation, operational excellence, and a strong customer focus.We are looking for a logistics and freight management professional with strong analytical capabilities to support regional transportation operations through our cross-dock hub.In this role, you will manage transportation activities, collaborate with freight forwarders and logistics partners, monitor operational performance, and leverage data analytics to drive continuous improvement. You will play a key role in ensuring efficient, cost-effective, and reliable freight movement across the regional network while supporting business and customer requirements.This position is well-suited for candidates who enjoy both operational execution and data-driven decision-making.**Key Responsibilities****Transportation & Freight Management*** Coordinate domestic and international freight movements across Singapore, Malaysia, and Indonesia.* Manage freight bookings and shipment execution with freight forwarders, carriers, and logistics providers.* Support air, ocean, and land transportation activities to ensure timely delivery.* Monitor shipment status and proactively address transportation issues and disruptions.* Ensure compliance with import/export regulations and customs requirements.* Work with logistics partners to improve service levels, transit performance, and transportation efficiency.**Logistics Analytics & Reporting*** Analyze transportation performance, freight costs, and operational trends.* Develop and maintain logistics reports, dashboards, and KPI scorecards.* Monitor freight spend and identify opportunities for cost optimization.* Provide data-driven insights to support operational decision-making.* Support continuous improvement initiatives through fact-based analysis.**KPI & Exception Management*** Track and report key logistics and transportation performance indicators.* Monitor on-time delivery, freight costs, carrier performance, and service-level compliance.* Investigate shipment delays, service failures, and operational exceptions.* Conduct root cause analysis and implement corrective actions.* Escalate critical issues and coordinate timely resolution with stakeholders.**Vendor & Carrier Management*** Manage relationships with freight forwarders, carriers, and transportation service providers.* Review vendor performance against agreed KPIs and service levels.* Collaborate with logistics partners to improve operational performance.* Support freight optimization and cost improvement initiatives.**SAP & Systems Utilization*** Utilize SAP and related systems to support logistics operations and reporting.* Maintain shipment data and logistics records.* Support reporting automation and system-driven process improvements.* Participate in transportation and logistics digitalization initiatives.**Required Qualifications*** Bachelor's Degree in Supply Chain, Logistics, Business, Engineering, or related disciplines.* Minimum 5 years of experience in logistics, transportation, freight management, or supply chain operations.* Experience managing freight forwarders, carriers, or logistics service providers.* Strong analytical and problem-solving skills with experience in reporting and root cause analysis.* Working knowledge of international transportation and cross-border logistics.* Experience tracking logistics KPIs and performance metrics.* Hands-on experience with SAP and advanced Microsoft Excel.* Strong communication and stakeholder management skills.**Preferred Qualifications*** Experience with Transportation Management Systems (TMS).* Experience in regional ASEAN logistics operations.* Exposure to Power BI or dashboard development tools.* Knowledge of transportation visibility platforms or logistics control tower environments.* Experience supporting freight optimization and transportation improvement projects.