Sports Retail Specialist — Commission & Customer Experience

Al-Ikhsan Sports Sdn Bhd (Retail); Putrajaya; On-site; MYR 30,000 - 54,000; Full time

Benefits offered by this job

Competitive salary and commission/in센t

Staff purchase discounts on sports mer

Training and career growth

Supportive and energetic team

Job summary

Al-Ikhsan Sports Sdn Bhd (Retail) is seeking a customer-focused sales associate in Putrajaya. You will greet customers, understand needs, and guide them to the best products across footwear, apparel, and equipment. Build rapport, upsell, and hit personal and store targets while maintaining store standards.

You should have a passion for sports, excellent communication, and a team spirit. Weekend and public holiday shifts are required as part of a rotating schedule.

Qualifications

• Minimum SPM qualification or equivalent.
• Previous retail or sales experience preferred (sports retail experience is an advantage).
• Strong communication and interpersonal skills.
• Passionate about sports, fitness, and customer service.
• Positive attitude, team player, and results-driven.
• Willing to work on weekends, public holidays, and rotational shifts.

Responsibilities

• Greet and assist customers with product selection based on their needs and preferences.
• Achieve individual and store sales targets through proactive selling and upselling.
• Maintain product knowledge across all categories (footwear, apparel, and equipment).
• Ensure merchandise is well-presented, properly tagged, and adequately stocked.
• Handle cash transactions accurately and efficiently.
• Participate in stock management, replenishment, and inventory counts.
• Maintain the cleanliness and tidiness of the store in accordance with company standards.
• Provide feedback on customer trends and suggestions for improvement.
• Uphold the brand image and deliver a consistent customer experience aligned with AL-IKHSAN SPORTS values.

Skills

Customer service

Sales skills

Communication

Education

SPM or equivalent

Job description

Al-Ikhsan Sports Sdn Bhd (Retail) is seeking a customer-focused sales associate in Putrajaya. You will greet customers, understand needs, and guide them to the best products across footwear, apparel, and equipment. Build rapport, upsell, and hit personal and store targets while maintaining store standards.

You should have a passion for sports, excellent communication, and a team spirit. Weekend and public holiday shifts are required as part of a rotating schedule.