Specialist, Legal Response

OKX Group; Kuala Lumpur; On-site; MYR 100,000 - 160,000; Full time

Benefits offered by this job

Monthly team building

RM 3,500 training & wellness benefits

Insurance coverage for employees &

Growth and promotion opportunities

Multinational working environment

Job summary

OKX in Kuala Lumpur seeks a legal/compliance professional to handle inquiries from international authorities with prompt, high-quality responses. You will maintain professional communication and coordinate with global stakeholders.

You will liaise with compliance, risk and customer service teams, keep up-to-date product knowledge, and nurture relationships with external partners while supporting the Legal Response function and participating in projects as needed; rotational shifts enable 24x7

Qualifications

• A degree in law / compliance or related field is required.
• Excellent communication and writing skills and detail orientation.
• Willing to work on a rotational shift to support 24x7 operations.

Responsibilities

• Attending to inquiries from legal authorities and legal representatives globally with high service levels.
• Liaising with compliance, risk and customer service teams and escalating when appropriate.
• Maintaining knowledge of company products to communicate effectively with external stakeholders.
• Building strong relationships with partners and external stakeholders.
• Escalating unresolved issues to Supervisors per procedures.
• Support the enhancement of the Legal Response function.
• Participate in specific projects as they arise.

Skills

Communication skills

Chinese proficiency

Independent worker

Team player

Time management

Multitasking

Adaptability

Education

Law/compliance degree

Job description

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About this Job

You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame.

What You’ll Be Doing

Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.

Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.

Maintaining a working knowledge of company products to effectively communicate with external stakeholders.

Creating and maintaining strong relationships with company partners and external stakeholders.

Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.

Support the enhancement of our Legal Response function.

Manage or participate in specific projects which may arise from time to time.

What We Look For In You

A degree in law / compliance or any related field which demonstrates critical thinking.

Excellent communication and writing skills, and are detailed-oriented.

Literate in Chinese (read and write) as this role caters to the China market.

Ability to work independently and as part of a team.

Comfortable working in a fast-paced, dynamic environment with changing priorities.

Strong people skills: Ability to navigate difficult situations and stay calm under pressure.

Solutions mindset: passionate to find the right solution and resolve the issue.

Excellent time management: ability to multi-task to solve issues while managing time.

Quick learner: ability to ramp up quickly and act on feedback constructively.

Willingly to work on a rotational shift to support 24x7 operations.

Why Join Us?

• Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
• Monthly team building
• RM 3,500 training & wellness benefits per annum
• Convenient workplace (5 minutes walk from MRT TRX)
• Insurance coverage for employees & dependants
• Excellent prospects for growth and promotion
• Employee engagement, recognition and appreciation program
• Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations