Solutions Engineer, HR (SMB) | ASEAN

Deel; Malaysia; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Stock grant opportunities

Optional flexible working office with/

Job summary

Deel is seeking a Solutions Engineer (Consultant) to partner with go-to-market and product teams, translating customer needs into scalable, compliant solutions across ASEAN and beyond. You will drive technical discovery, demonstrations, and architecture decisions to showcase Deel's platform value.

With 2+ years in a similar role, you will navigate multi-stakeholder conversations, security reviews, and integrations while traveling ~10% and maintaining a strong customer focus in a fast-paced

Qualifications

• Minimum of 2 years of experience as a Solutions Engineer / Pre-Sales Consultant (or equivalent customer-facing technical role).
• Mandarin is desirable as the candidate will speak to customers across ASEAN and GCR.
• Experience supporting complex B2B sales cycles (mid-market and/or enterprise), including discovery, demos, security reviews, and integrations.
• Strong understanding of SaaS product delivery and common integration approaches (APIs, SSO/SAML, HRIS/ERP/Finance systems, data flows).
• Comfortable leading technical conversations with a wide range of stakeholders (IT, Security, Ops, Finance, HR, and business leaders).
• Willingness to travel inside and outside of territory (~10% or less).
• Outstanding presentation and storytelling skills, always focusing on customer value (multilingual capability is a bonus).
• Entrepreneurial DNA with a positive, can-do attitude.
• A collaborative, team player is essential.
• Comfortable in a start-up, fast-moving environment.

Responsibilities

• Work directly with our go-to-market teams to showcase the value of Deel's platform and products to deliver technical wins.
• Consult with prospective customers to assess their current processes and tooling, identify gaps/opportunities, and propose optimized future-state solutions.
• Act as the technical voice during sales cycles, owning solution discovery, RFP responses, platform demonstrations, and integration/architecture workshops.
• Translate customer requirements into solution designs and implementation recommendations, aligning stakeholders on scope, approach, and success criteria.
• Partner with Product, Engineering, and Operations to advocate for prospect needs, unblock technical questions, accelerate deal velocity, and refine value messaging.
• Constructive disruption: challenge the status quo, always looking for opportunities to scale, improve, and refine processes, assets, and how we communicate value.
• Develop and maintain technical enablement assets (demo narratives, discovery frameworks, reference architectures, FAQs, and competitive positioning).
• Support Partnership and Marketing-led initiatives (webinars, events, content, and joint solution workshops), as needed.
• Stay up-to-date on relevant technology trends, integration patterns, security/compliance expectations, and best practices to maintain strong solution credibility.

Skills

Solutions Engineer

B2B sales support

SaaS delivery

APIs / SSO / HRIS integrations

Presentation skills

Multilingual capability

Travel readiness

Tools

API integrations

SSO/SAML

Job description

Who We Are Is What We Do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

The Solutions Engineer (Consultant) partners directly with Deel's go-to-market and internal teams to drive customer success. In this role, you'll work hand-in-hand with Account Executives to support prospective clients as they evaluate Deel's platform and product offerings, playing an essential part in showcasing value, credibility, and technical fit.

You'll be instrumental in translating complex client needs into actionable, scalable, and compliant solutions, supporting every stage of the sales process from discovery through to implementation hand-off.

Responsibilities

• Work directly with our go-to-market teams to showcase the value of Deel's platform and products to deliver technical wins.
• Consult with prospective customers to assess their current processes and tooling, identify gaps/opportunities, and propose optimized future-state solutions.
• Act as the technical voice during sales cycles, owning solution discovery, RFP responses, platform demonstrations, and integration/architecture workshops.
• Translate customer requirements into solution designs and implementation recommendations, aligning stakeholders on scope, approach, and success criteria.
• Partner with Product, Engineering, and Operations to advocate for prospect needs, unblock technical questions, accelerate deal velocity, and refine value messaging.
• Constructive disruption: challenge the status quo, always looking for opportunities to scale, improve, and refine processes, assets, and how we communicate value.
• Develop and maintain technical enablement assets (demo narratives, discovery frameworks, reference architectures, FAQs, and competitive positioning).
• Support Partnership and Marketing-led initiatives (webinars, events, content, and joint solution workshops), as needed.
• Stay up-to-date on relevant technology trends, integration patterns, security/compliance expectations, and best practices to maintain strong solution credibility.

Qualifications

• Minimum of 2 years of experience as a Solutions Engineer / Pre-Sales Consultant (or equivalent customer-facing technical role).
• Mandarin is a desirable as the candidate will speak to customers across ASEAN and GCR.
• Experience supporting complex B2B sales cycles (mid-market and/or enterprise), including discovery, demos, security reviews, and integrations.
• Strong understanding of SaaS product delivery and common integration approaches (APIs, SSO/SAML, HRIS/ERP/Finance systems, data flows).
• Comfortable leading technical conversations with a wide range of stakeholders (IT, Security, Ops, Finance, HR, and business leaders).
• Willingness to travel inside and outside of territory (~10% or less).
• Outstanding presentation and storytelling skills, always focusing on customer value (multilingual capability is a bonus).
• Entrepreneurial DNA with a positive, can-do attitude.
• A collaborative, team player is essential.
• Comfortable in a start-up, fast-moving environment.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
• Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.
• Final pay is based on objective, job-related criteria including experience, skills, and location.
• We don't ask about salary history. Offers are based on the role and what you bring to it.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• Optional flexible working office membership, with IWG

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ([e-mail]) and a team member will be in touch to ensure your equal participation.

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT