SOC Reporting Lead: Drive Security Ops & Metrics

EC-Council Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

EC-Council Group in Kuala Lumpur is hiring a SOC Reporting Lead to oversee day-to-day SOC reporting and manage a team of Reporting Security Analysts. You will ensure monthly reports, threat intelligence outputs, and risk assessments are delivered on time in line with SLAs and KPIs.

The role requires strong SOC operations knowledge, experience with SIEM and security platforms, and the ability to translate technical cybersecurity information into clear business reports for stakeholders.

Qualifications

• Bachelor's degree in Cybersecurity, IT, Computer Science, Data Analytics or related field.
• 3–5 years of relevant experience in Security Operations, cybersecurity reporting, SOC service delivery, security analytics, or related function.
• Minimum 1–2 years owning or leading SOC reporting, metrics, dashboards, or service-performance reporting.
• Strong understanding of SOC operations, incident management, alert monitoring, escalation processes, SLA/KPI tracking, and security operations metrics.
• Hands-on experience preparing daily, weekly, monthly and executive-level SOC reports, including incident trends, SLA performance, alert volumes, MTTD/MTTR and KPI.
• Experience extracting and validating information from SIEM, ticketing and security platforms such as Splunk, Microsoft Sentinel, QRadar, ServiceNow or equivalent.
• Excellent written and verbal communication skills, particularly in translating cybersecurity information into clear business reporting.
• Strong stakeholder-management skills and ability to coordinate with SOC Analysts, Engineers, SOC Management and clients.

Responsibilities

• Oversee day-to-day SOC reporting and work closely with the SOC Manager.
• Lead a group of Reporting Security Analysts and manage their career, performance, training and coaching.
• Manage SOC reporting including Monthly reports, Threat Intelligence reporting, external risk rating, and ETA reporting.
• Monitor and report on progress in completing reporting projects and deliverables.
• Automate and improve SOC reporting processes to meet monthly SLAs and KPIs.
• Support governance, policies, standards, playbooks, runbooks, and other security documents.
• Collaborate with Pre-Sales and client engagements for SOC-related initiatives and tenders.

Skills

SOC operations

Reporting

SLA/KPI tracking

Stakeholder management

Team leadership

Communication

Education

Bachelor's degree in Cybersecurity/IT/CS/Data Analytics

Tools

Splunk

Microsoft Sentinel

QRadar

ServiceNow

Job description

EC-Council Group in Kuala Lumpur is hiring a SOC Reporting Lead to oversee day-to-day SOC reporting and manage a team of Reporting Security Analysts. You will ensure monthly reports, threat intelligence outputs, and risk assessments are delivered on time in line with SLAs and KPIs.

The role requires strong SOC operations knowledge, experience with SIEM and security platforms, and the ability to translate technical cybersecurity information into clear business reports for stakeholders.