SME Support

Keppel Corporation; Johor Bahru; On-site; MYR 78,000 - 112,000; Full time

Job summary

Jora Malaysia is seeking an experienced professional to manage data center operations, maintenance planning, and client liaison. This role focuses on uptime, safety, and coordinated maintenance across electrical and mechanical systems.

You will work with site leads and vendors to ensure all planned tasks are executed with high quality and compliance, while maintaining strong client relationships in a challenging data center environment.

Qualifications

• Diploma in Electrical or Mechanical Engineering or equivalent required.
• Experience with electrical and mechanical systems in a data center environment.
• Advanced knowledge of MS Office; SharePoint knowledge preferred.
• Fluent written and spoken English.
• 3–5+ years in data center or critical environment roles.
• Knowledge of HVAC and electrical systems in critical environments.

Responsibilities

• Maintain a positive and professional relationship with internal and external clients.
• Respond to customer service requests promptly.
• Respond to emergency calls; maintain Data Center systems.
• Assist the Operations Lead in daily DC Operations and preventive maintenance to ensure uptime.
• Plan and coordinate Master Maintenance from Electrical and Mechanical teams; inform clients of changes.
• Coordinate with DC vendors/contractors/OEMs for scheduled maintenance.
• Ensure subcontractors are inducted and compliant with safety procedures.
• Supervise maintenance work to PTW/MOS/Checklists and quality standards.
• Adhere to CE domain quality, health, safety, and environmental policies.
• Follow site policies, guidelines and practices.

Skills

Customer service

Data Center Operations

Communication

Education

Diploma in Electrical or Mechanical Engineering

Facilities Management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Visio

SharePoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsibility

Job Description

Customer Service

• Maintain a positive and professional working relationship with internal and external clients.
• Respond to customer service requests in a timely manner.
• Respond to emergency calls Maintain Data Center Systems
• Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems
• Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients
• Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out
• Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review contractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures
• Supervise planned maintenance work conducted by contractors/OEMs ensuring all work conducted are as per submitted PTW, MOS and checklist approved, ensuring the quality of work conducted
• Adherence to all quality, health & safety, and environmental policies within the CE domain.
• Comply to site required policies, guidelines and practices

Job Requirements

• Diploma in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required
• Experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, Chilled water plant, CRAC units, Fire Alarm systems, and Fire Suppression systems
• Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred
• Proficiency in both written and spoken English
• 3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience)
• Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments
• Proficient knowledge of HVAC and/or Electrical Systems. Shall be proficient in both Electrical and Mechanical

BUSINESS SEGMENT

Connectivity

PLATFORM

Operating Division