Smartphone Sales & Tech Advisor

Vtalent Business Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

Vivo, a leading smartphone brand in Malaysia, is hiring a Retail Sales Associate to deliver warm, professional service and help customers choose smartphones, accessories, and services.

You will explain product features, promotions, and after-sales support while assisting with basic setup and usage guidance. The role emphasizes customer focus, a positive attitude, and willingness to work shifts, weekends, and public holidays.

Qualifications

• No prior retail experience required; training will be provided.
• Passion for smartphones, gadgets, and technology.
• Willingness to learn and grow in retail sales.
• Good communication skills; able to interact confidently with customers.
• Positive attitude, responsible and customer-oriented.
• Able to work on shifts, weekends and public holidays.

Responsibilities

• Greet customers warmly and provide friendly, professional service
• Understand customer needs and recommend suitable smartphones, accessories, and services
• Explain product features, promotions, and after-sales support clearly
• Assist customers with basic product setup and usage guidance
• Maintain store cleanliness, product displays, and stock organization
• Handle basic cashiering and sales documentation

Skills

Communication

Customer service

Job description

Vivo, a leading smartphone brand in Malaysia, is hiring a Retail Sales Associate to deliver warm, professional service and help customers choose smartphones, accessories, and services.

You will explain product features, promotions, and after-sales support while assisting with basic setup and usage guidance. The role emphasizes customer focus, a positive attitude, and willingness to work shifts, weekends, and public holidays.