Retail Associate

Vtalent Business Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

Vivo, a leading smartphone brand in Malaysia, is hiring a Retail Sales Associate to deliver warm, professional service and help customers choose smartphones, accessories, and services.

You will explain product features, promotions, and after-sales support while assisting with basic setup and usage guidance. The role emphasizes customer focus, a positive attitude, and willingness to work shifts, weekends, and public holidays.

Qualifications

• No prior retail experience required; training will be provided.
• Passion for smartphones, gadgets, and technology.
• Willingness to learn and grow in retail sales.
• Good communication skills; able to interact confidently with customers.
• Positive attitude, responsible and customer-oriented.
• Able to work on shifts, weekends and public holidays.

Responsibilities

• Greet customers warmly and provide friendly, professional service
• Understand customer needs and recommend suitable smartphones, accessories, and services
• Explain product features, promotions, and after-sales support clearly
• Assist customers with basic product setup and usage guidance
• Maintain store cleanliness, product displays, and stock organization
• Handle basic cashiering and sales documentation

Skills

Communication

Customer service

Job description

Greet customers warmly and provide friendly, professional service

Understand customer needs and recommend suitable smartphones, accessories, and services

Explain product features, promotions, and after-sales support clearly

Assist customers with basic product setup and usage guidance if needed

Maintain store cleanliness, product displays, and stock organization

Handle basic cashiering and sales documentation

Job Requirements:

No prior retail experience required — training will be provided

Passion for smartphones, gadgets, and technology

Willingness to learn and grow in retail sales

Good communication skills; able to interact confidently with customers

Positive attitude, responsible, and customer-oriented

Able to work on shifts, weekends, and public holidays

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Are you available for shift work?

At vivo, we are more than just a global smartphone brand — we are a community of innovators, creators, and dreamers. As one of the world’s leading smartphone companies, we push boundaries in design, camera technology, 5G connectivity, and smart devices.

What truly powers us is our people. At vivo, work is about growing, learning, and having fun together. We believe in a youthful, energetic culture where creativity thrives, collaboration is valued, and achievements are celebrated.

Join us and be part of a company that creates innovative products, rewarding careers, and fun memories.

At vivo, we are more than just a global smartphone brand — we are a community of innovators, creators, and dreamers. As one of the world’s leading smartphone companies, we push boundaries in design, camera technology, 5G connectivity, and smart devices.

What truly powers us is our people. At vivo, work is about growing, learning, and having fun together. We believe in a youthful, energetic culture where creativity thrives, collaboration is valued, and achievements are celebrated.

Join us and be part of a company that creates innovative products, rewarding careers, and fun memories.

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What can I earn as a Retail Sales Associate