Skincare Consultant & Facial Therapist

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading spa service provider in Kuala Lumpur seeks a customer service professional to conduct skin analysis and perform facial services. The ideal candidate should communicate fluently in Mandarin, Bahasa Malaysia, and English with at least 2 years of relevant experience. Responsibilities include advising customers on treatments and products, managing appointments, and ensuring adherence to service guidelines. This position requires availability during retail hours, weekends, and public holidays, offering dynamic opportunities in a high-performance environment.

Qualifications

• Effective communication in Mandarin, Bahasa Malaysia, and English.
• Minimum 2 years of experience in a related customer service role.
• Availability for retail hours, weekends, and public holidays.

Responsibilities

• Provide professional skin analysis and perform facial services.
• Advise and recommend appropriate treatments and products to customers.
• Follow up appointments and maintain relationships with customers.
• Handle customer requests and inquiries effectively.
• Explain services and product knowledge to customers.
• Ensure procedures are performed according to guidelines and SOP.

Skills

Mandarin communication

Bahasa Malaysia communication

English communication

Sales driven

Customer relationship management

Job description

A leading spa service provider in Kuala Lumpur seeks a customer service professional to conduct skin analysis and perform facial services. The ideal candidate should communicate fluently in Mandarin, Bahasa Malaysia, and English with at least 2 years of relevant experience. Responsibilities include advising customers on treatments and products, managing appointments, and ensuring adherence to service guidelines. This position requires availability during retail hours, weekends, and public holidays, offering dynamic opportunities in a high-performance environment.