Site Infrastructure Engineer

Nexperia; Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Job summary

Nexperia in Malaysia is seeking an operations‑focused IT specialist to own and support day‑to‑day site infrastructure and warehouse technology. You will maintain RF scanners, printers, laptops, and network connectivity, perform hands‑on troubleshooting, and coordinate with Global IT and vendors to keep systems running.

The role emphasizes incident resolution, preventive checks, asset management, and documentation, with on‑site work in warehouse environments and after‑hours support when required.

Qualifications

• Bachelor's degree in IT or related field.
• Minimum 5 years of site IT operations or related roles.
• Hands-on experience in warehouse/industrial environments.
• Experience supporting RF/barcode scanners and related peripherals.
• Strong knowledge of Windows OS and endpoint troubleshooting.
• Understanding of TCP/IP, LAN, VLAN, DHCP, DNS, and wireless networks.
• Exposure to WMS/SAP warehouse processes is a plus.
• Strong incident management and documentation skills.

Responsibilities

• Own and support day‑to‑day site IT infrastructure and warehouse technology operations.
• Maintain stability of RF scanners, barcode scanners, Zebra/Honeywell handhelds, printers, and mobile devices.
• Troubleshoot, replace, stage, configure, test, and support warehouse devices and endpoints.
• Support warehouse LAN, WLAN, cabling, VLANs, DHCP, DNS, and Wi‑Fi coverage with IT teams.
• Investigate incidents affecting warehouse operations and coordinate resolution with stakeholders.
• Maintain asset records, runbooks, and handover documentation; coordinate vendor support.
• Participate in on‑site, after‑hours, on‑call support when required.

Skills

End-user technology support

Warehouse technology support

Windows desktop / laptop support

TCP/IP & LAN networking

Wi‑Fi troubleshooting

Incident management

Vendor coordination

Education

Bachelor's Degree in Information Technology / Computer Science / Engineering or related field

Tools

RF scanners

Zebra handhelds

Honeywell handhelds

Label printers

LAN cabling

Printers

Job description

The primary purpose of this role is to provide operational ownership and hands‑on support for site infrastructure and warehouse technology services. The role is responsible for keeping warehouse and logistics technology stable, available, secure, supportable, and fit for daily business operations. This is an operations‑focused role. The position may support new site readiness or technology changes when required, but the main accountability is ongoing site operations, incident resolution, preventive checks, lifecycle support, vendor follow‑up, documentation, and continuous improvement after systems are in production.

What will you do Own and support day‑to‑day site IT infrastructure and warehouse technology operations for assigned warehouse / logistics locations. Maintain operational stability of RF scanners, barcode scanners, Zebra / Honeywell handhelds, label printers, mobile devices, warehouse kiosks, shared terminals, laptops, desktops, industrial workstations, and related peripherals. Perform hands‑on troubleshooting, replacement, staging, configuration, testing, and support for warehouse devices and endpoint equipment. Support warehouse LAN, WLAN, cabling, patching, switch ports, VLAN, DHCP, DNS, Wi‑Fi coverage, RF scanner roaming, connectivity, and performance issues in coordination with Global IT and Network teams. Investigate and resolve incidents affecting warehouse operations, including scanning, label printing, device login, authentication, wireless connectivity, network access, application access, and performance issues. Perform regular operational checks to validate device readiness, network connectivity, printing, scanning, login, and warehouse application availability. Maintain asset records, device inventory, configuration information, support procedures, operational runbooks, known‑issue lists, and handover documentation. Coordinate vendor support for warranty, repair, replacement, maintenance, service quality, hardware lifecycle, and recurring issue follow‑up. Work with Service Desk, EUS, Infrastructure, Network, Security, Application, warehouse operations, and site stakeholders to drive end‑to‑end resolution of operational issues. Support patching, vulnerability remediation, access control, compliance, business continuity readiness, and other IT governance activities for warehouse technology services. Identify recurring problems and drive preventive actions, service improvements, standardization, and reliability improvements for warehouse operations. Participate in onsite, after‑hours, on‑call, or business‑critical support when required to maintain warehouse operational continuity.

What will you need

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Electronics, Telecommunications, or a related field.
• Minimum 5 years of experience in site IT operations, infrastructure support, end‑user technology support, warehouse technology support, manufacturing IT support, or similar operational roles.
• Hands‑on experience supporting warehouse, logistics, manufacturing, distribution center, or industrial operating environments is strongly preferred.
• Practical experience supporting RF scanners, barcode scanners, Zebra / Honeywell handhelds, label printers, shared terminals, mobile devices, warehouse workstations, and related peripherals.
• Good working knowledge of Windows laptop / desktop support, endpoint troubleshooting, user configuration, device staging, hardware break / fix, and operational support processes.
• Working understanding of TCP/IP, LAN, switching, VLANs, DHCP, DNS, cabling, patching, site connectivity, Wi‑Fi coverage, and wireless troubleshooting.
• Exposure to WMS, SAP warehouse / logistics processes, label printing solutions, RFID, or industrial mobility technologies will be an advantage.
• Strong incident management, root cause analysis, documentation, vendor coordination, and stakeholder communication skills.
• Hands‑on, practical, service‑oriented, and comfortable working onsite in warehouse and logistics environments.
• Able to work independently while coordinating effectively with regional / global IT teams, vendors, and business operations stakeholders.

D&I Statement As an equal‑opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested. In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.

Nexperia is a world‑class company in semiconductor development and in‑house production. A proven global player with an entrepreneurial mentality. At our core is an 12,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face.

We support, reward and challenge individuals equally, in a dynamic and energetic environment.

Looking to push boundaries in a company where your talents can shine? Join TeamNexperia.