Shop Assistant (Part Time, KK SUPER MART Tuanku Abdul Rahman (TAR)

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 11,000 - 21,000; Part time

Benefits offered by this job

Staff discounts

Flexible scheduling

Training and development

Job summary

KK Group of Companies (Retail) is hiring a Shop Assistant (Part Time) for our TAR location in Bukit Tunku, Kuala Lumpur. You will engage with customers, restock shelves, and process transactions in a busy retail environment.

This role offers flexible shifts, staff discounts, and training to develop retail and customer service skills. Previous retail experience is welcome but not required, and English and BM language skills are advantageous.

Qualifications

• Retail or customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Able to stand for long periods and handle stock.
• Reliable and punctual with flexible shifts.
• Basic numeracy and cash handling skills.
• Fluency in English; BM is beneficial.

Responsibilities

• Provide friendly, efficient customer service and assist with product inquiries.
• Restock shelves and displays and ensure visibility and organization.
• Maintain store cleanliness and organise aisles and customer areas.
• Process transactions at the till and handle cash and card payments.
• Receive stock deliveries and check against delivery notes.
• Monitor stock levels and alert management when replenishment is needed.
• Operate the till system and ensure correct pricing and discounts.
• Assist with promotions and seasonal merchandising activities.
• Follow health and safety procedures and store policies.
• Support team members and contribute to a positive working environment.

Skills

Customer service

Communication

Teamwork

Cash handling

Numeracy

English

BM (Bahasa Malaysia)

Tools

Till system

Job description

About the role

We are seeking a Shop Assistant (Part Time) to join the KK SUPER MART team at our Tuanku Abdul Rahman (TAR) location in Bukit Tunku, Kuala Lumpur. This is a part-time position that offers flexibility whilst contributing to the smooth operation of our busy retail store. As a Shop Assistant, you will be at the heart of our customer service operations, ensuring that every shopper has a positive experience whilst maintaining our store standards and stock levels. This role is essential to our daily operations and provides an excellent opportunity to develop valuable retail experience within a dynamic, fast-paced environment.

What you'll be doing

Providing friendly, efficient and professional customer service to all shoppers, assisting with product enquiries and recommendations

Restocking shelves and displays with merchandise, ensuring products are clearly visible, well-organised and compliant with company standards

Maintaining cleanliness and organisation throughout the store, including aisles, shelves and customer areas

Processing customer transactions accurately at the checkout, handling cash and card payments with care

Receiving and processing incoming stock deliveries, checking items against delivery notes and storing goods appropriately

Monitoring stock levels and alerting management to items requiring replenishment

Operating the till system efficiently and accurately, ensuring correct pricing and promotional discounts are applied

Assisting with store promotions, window displays and seasonal merchandising activities

Following health and safety procedures and maintaining compliance with all company policies and procedures

Supporting team members and contributing to a positive, collaborative working environment

What we’re looking for

Previous experience in a retail environment or customer service role is preferred but not essential

Strong communication and interpersonal skills with the ability to engage positively with customers from diverse backgrounds

Ability to work independently and as part of a team, taking initiative and supporting colleagues when needed

Physical fitness and stamina to stand for extended periods and lift/carry stock items safely

Attention to detail and organisational skills to maintain store standards and accurate stock records

Reliability and punctuality, with flexibility to work varied shifts including evenings and weekends as required

Basic numeracy skills and comfort with operating till systems and handling cash

A positive attitude, willingness to learn and enthusiasm for providing excellent customer service

Fluency in English and BM is beneficial; additional language skills are advantageous

What we offer

At KK Group of Companies (Retail), we are committed to creating a supportive and inclusive workplace where our team members can thrive. We offer competitive part-time wages, staff discounts on products purchased in store, and opportunities for flexible scheduling to accommodate your personal commitments. We believe in investing in our employees' development and provide training to help you build valuable skills in retail and customer service. Working with us offers the chance to be part of a dynamic team in a busy, welcoming retail environment where your contributions are valued and recognised.

About us

KK Group of Companies (Retail) is a trusted name in the retail sector, operating KK SUPER MART stores across key locations in Malaysia. We are dedicated to providing customers with quality products, excellent service and a pleasant shopping experience. Our mission is to be a community-focused retailer that meets the everyday needs of our customers whilst maintaining the highest standards of professionalism and integrity. With a strong emphasis on customer satisfaction and employee wellbeing, we have built a reputation as an employer of choice in the retail industry. Our stores are vibrant hubs within their local communities, and we take pride in supporting our team members to achieve their potential.