SHIPPING MANAGER (Logistic Industry)

Upscale Sdn Bhd; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Upscale Sdn Bhd is seeking an experienced Shipping / Ocean Freight Manager to lead the company's ocean freight activities from Malaysia. You will optimise procurement, manage shipping lines, and drive cost efficiency across the operation.

In this role you will collaborate with Sales, Operations and Finance to ensure compliant and timely shipments, while monitoring performance and implementing process improvements for multi-lane imports/exports.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business Administration or related field.
• Minimum 5 years of relevant experience in shipping, ocean freight, freight procurement or logistics.
• Strong hands-on experience in Ocean Freight Procurement is essential.
• Experience with shipping lines is highly preferred.
• Experience in freight rate negotiation, tender management and carrier selection.
• Good understanding of international shipping processes, Incoterms, freight charges and shipping documentation.
• Strong negotiation, analytical and communication skills.
• Good understanding of the Malaysia logistics and ocean freight market.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Excel and logistics / ERP systems.

Responsibilities

• Manage and oversee the company's ocean freight procurement activities.
• Develop and maintain relationships with shipping lines, carriers, freight forwarders and logistics partners.
• Negotiate ocean freight rates, contracts, service terms and capacity commitments.
• Monitor market freight rates, capacity, surcharges and market trends to identify cost-saving opportunities.
• Evaluate and select suitable shipping lines and logistics service providers.
• Manage RFQs, tenders and freight rate negotiations.
• Monitor shipping performance, including transit time, schedule reliability, space availability and service quality.
• Work with Sales, Operations, Warehouse, Finance and Customer Service teams to ensure smooth shipment execution.
• Review freight costs and identify opportunities to improve transportation efficiency.
• Monitor supplier performance and conduct regular performance reviews.
• Support resolution of operational issues, including delays, rollovers, equipment shortages and documentation issues.
• Ensure shipping activities comply with relevant customs, trade and company requirements.
• Prepare regular reports on freight spend, supplier performance, savings and key shipping KPIs.
• Identify and implement process improvements to improve efficiency and reduce logistics costs.

Job description

Resume Muhammad Hazman Bin Badzli

JOB DESCRIPTION

Shipping / Ocean Freight Manager

Location: Malaysia
Employment Type: Full-Time
Department: Logistics / Supply Chain

Job Summary

We are looking for an experienced Shipping Manager to manage and optimise the company's ocean freight activities, with a strong focus on freight procurement, shipping line management, cost optimisation and operational efficiency. The ideal candidate should have hands‑on experience in ocean freight procurement and preferably have worked directly with a shipping line, freight forwarder or NVOCC.

Key Responsibilities

• Manage and oversee the company's ocean freight procurement activities.
• Develop and maintain strong relationships with shipping lines, carriers, freight forwarders and logistics partners.
• Negotiate ocean freight rates, contracts, service terms and capacity commitments.
• Monitor market freight rates, capacity, surcharges and market trends to identify cost‑saving opportunities.
• Evaluate and select suitable shipping lines and logistics service providers.
• Manage RFQs, tenders and freight rate negotiations.
• Monitor shipping performance, including transit time, schedule reliability, space availability and service quality.
• Work closely with Sales, Operations, Warehouse, Finance and Customer Service teams to ensure smooth shipment execution.
• Review freight costs and identify opportunities to improve transportation efficiency.
• Monitor supplier performance and conduct regular performance reviews.
• Support resolution of operational issues, including delays, rollovers, equipment shortages and documentation issues.
• Ensure shipping activities comply with relevant customs, trade and company requirements.
• Prepare regular reports on freight spend, supplier performance, savings and key shipping KPIs.
• Identify and implement process improvements to improve efficiency and reduce logistics costs.

Requirements

• Bachelor's Degree in Logistics, Supply Chain, Business Administration or a related field.
• Minimum 5 years of relevant experience in shipping, ocean freight, freight procurement or logistics.
• Strong hands‑on experience in Ocean Freight Procurement is essential.
• Experience working with or directly managing relationships with shipping lines is highly preferred.
• Experience in freight rate negotiation, tender management and carrier selection.
• Good understanding of international shipping processes, Incoterms, freight charges and shipping documentation.
• Strong negotiation, analytical and communication skills.
• Good understanding of the Malaysia logistics and ocean freight market.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Excel and logistics / ERP systems.

Key Skills

• Ocean Freight Procurement
• Shipping Line Management
• Freight Rate Negotiation
• Contract & Tender Management
• Carrier Management
• Cost Optimisation
• International Shipping
• Logistics Operations
• Supplier Performance Management
• Market & Freight Rate Analysis
• Stakeholder Management

Preferred Experience

Candidates with experience from shipping lines, freight forwarders, NVOCCs, 3PL providers or companies with significant import/export volumes will be advantageous. Experience in managing ocean freight procurement across multiple trade lanes and negotiating annual or long‑term freight agreements would be an added advantage.