SERVICES CREW (KAJANG , SELANGOR) - FULL TIME

NBrand; Kajang; On-site; MYR 20,000 - 28,000; Full time

Job summary

NBrand in Kajang, Malaysia is hiring a Service Crew member to provide fast, friendly service and accurate order taking. You will explain menu options, manage multiple spice levels, and ensure correct portioning and presentation of nasi lemak kukus in a busy restaurant.

Responsibilities include greeting customers, taking orders on the POS system, delivering meals to tables, handling payments, keeping the dining area clean, restocking supplies, and assisting with basic food preparation when

Qualifications

• Customer-facing role experience preferred.
• Ability to explain menu options and spice levels.
• Basic cash handling and receipt management.

Responsibilities

• Greet customers warmly and take orders using the POS system.
• Plate and portion nasi lemak kukus, ensuring correct rice portions, sambals, condiments, and sides.
• Deliver food to tables, clear dishes, and maintain a clean dining area.
• Handle cashiering and daily cash reconciliation.
• Restock front-of-house supplies and assist with basic food prep during slow periods.

Skills

Customer service

POS cashiering

Food handling

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A Service Crew member at a premium Nasi Lemak Kukus is the frontline face of the restaurant, ensuring customers receive fast, friendly service and perfectly portioned meals.

Core Job Responsibilities

• Customer Service & Order Taking: Greet customers warmly, explain menu options (such as explaining different sambal spice levels or meat choices), and accurately take orders using the POS system.
• Food Assembly & Portioning: Plate the Nasi Lemak Kukus or Nasi Kukus quickly and neatly, ensuring the correct amount of rice, signature sambals, condiments, and side dishes (like crispy Ayam Goreng Berempah) are served according to brand SOPs.
• Table Service & FOH Upkeep: Deliver food to tables efficiently, clear soiled dishes promptly, and wipe down tables and chairs to maintain a clean, inviting dining area.
• Cashiering & Billing: Handle cash and digital wallet transactions accurately, manage receipts, and ensure the daily cash drawer balances at the end of the shift.
• Side Work & Restocking: Replenish front-of-house supplies (cutlery, tissues, sauces, takeaway packaging) and help with basic food preparation if required during slow periods.