Service Technician- Workshop

Crown Equipment Sdn. Bhd (Malaysia); Seberang Perai; On-site; MYR 18,000 - 28,000; Full time

Job summary

Crown Equipment Sdn. Bhd. in Penang (Seberang Perai) invites a dedicated Service Technician to join the Workshop. You will diagnose, maintain, and repair forklift, reach truck, pallet truck, and other material-handling equipment to keep customers' operations running safely and efficiently.

In this hands-on role, you will document service activities, follow safety protocols, and stay updated with industry standards while collaborating with colleagues to improve service delivery.

Qualifications

• SPM or equivalent in a technical field (or Diploma in Mechanical/Electrical Engineering or equivalent).
• Proven experience as forklift/service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Good communication skills and ability to work in a team.

Responsibilities

• Diagnose and repair mechanical and electrical issues on forklifts and material handling equipment.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used.
• Collaborate with workshop team to improve processes and service delivery.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate repairs to clients.
• Participate in training programs to enhance technical skills.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Problem solving

Attention to detail

Communication skills

Teamwork

Education

SPM or equivalent

Diploma in Mechanical or Electrical Engineering

Job description

Crown Equipment Sdn. Bhd. is looking for a dedicated and skilled individual to join our team as a Service Technician in our Workshop. In this hands-on role, you will be responsible for the diagnosis, maintenance, and repair of a variety of forklift, reach truck, pallet truck, other material handling equipment, ensuring reliability and safety for our clients. Our workshop is equipped with state-of-the-art facilities, and you will play a critical role in maintaining the high standards of service that Crown is known for.

Your expertise will be instrumental in troubleshooting technical issues, performing scheduled maintenance, and executing repairs in a timely and efficient manner. You will work closely with our service team and other technicians to enhance customer satisfaction and ensure equipment performance meets industry standards.

We are seeking a proactive individual with a strong technical background and a passion for problem-solving. If you are eager to develop your skills and contribute to a team that values quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the perfect place for you to advance your career.

Responsibilities

• Diagnose and repair mechanical and electrical issues on various types of material handling equipment specifically Forklift.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used in repairs.
• Collaborate with the workshop team to improve processes and enhance service delivery.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and maintenance.
• Participate in training programs to enhance technical skills and knowledge of equipment.

• SPM, Diploma or equivalent in Mechanical Engineering, Electrical Engineering, or a related field SKM, etc.
• Proven experience as a forklift / service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.
• Good communication skills and committed to work.