Service & Network Manager BL CV ASEAN

ZF Aftermarket; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading automotive service provider in Malaysia is seeking a Service & Network Manager to drive sales and optimize service footprints. The ideal candidate will have a Bachelor's degree in a relevant field and strong sales, technical understanding, and analytical skills. Responsibilities include managing customer networks, implementing service concepts, and ensuring quality development. This role offers the chance to engage in a dynamic team with a focus on individual growth and international opportunities.

Benefits

Global development opportunities

Flexible working environment

Team-oriented and supportive environment

Qualifications

• Bachelor's degree in a relevant field.
• Strong sales and promotion skills necessary.
• Technical understanding of products and customer needs required.
• Strong analytical skills needed for managing complexity.
• Must have intercultural competence and regional market knowledge.
• Understanding of automotive service network management preferred.
• Entrepreneurial mindset is beneficial.

Responsibilities

• Drive sales and service footprint optimization.
• Manage customer network execution as team leader.
• Identify consolidation opportunities for distribution and service.
• Promote and implement network concepts.
• Ensure technical training availability per requirements.
• Develop local service concepts.
• Monitor network quality development.

Skills

Sales skills

Customer care skills

Technical understanding

Analytical skills

Intercultural competence

Network management understanding

Education

Bachelor’s degree in Business Management, Engineering or equivalent

Job description

About the Team

Join a dynamic team focused on strengthening ZF’s customer network and service footprint. The team works closely with regional network management to ensure proximity to customers, drive incremental sales, and deliver high-quality service concepts tailored to market needs.

What you can look forward to as Service & Network Manager BL CV ASEAN:

• Drive optimal sales and service footprint with regard to customer proximity and incremental sales.
• Ensure customer network management and execution as an area/team leader by providing local technical and commercial capability.
• Identify and consolidate local distribution and service requirements, aligning with regional network management for further growth opportunities.
• Promote, roll out, and implement network concepts into the market.
• Ensure technical training content and availability according to concept requirements and customer needs.
• Promote and prioritize local service concept development.
• Monitor and track network quality development and execution.
• Act as the voice of local markets within the business-line organization.

Your Profile as Service & Network Manager BL CV ASEAN:

• Bachelor’s degree in Business Management, Engineering, or equivalent.
• Strong sales, promotion, and customer care skills.
• Technical understanding of related products and customer needs.
• Tactical thinking, analytical skills, and ability to manage complexity.
• Strong intercultural competence with deep regional knowledge of market and services.
• Understanding of network management in the automotive service and repair business.
• Entrepreneurial mindset and ability to drive initiatives.

Why you should choose ZF?

Individual Growth: Accelerate your career by collaborating across borders and cultures. Benefit from global development opportunities, support, and a flexible working environment.

Experience Variety: Shape the future of mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, and more affordable mobility for all.

Find Inspiration: Thrive in a team-oriented and supportive environment. Take on international challenges, be inspired by your colleagues, and help shape the future with us.