Service Engineer

Syspex Mechatronic (M) Sdn Bhd; Johor; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Medical Benefit

Variable Rewards

Company Group Insurance & Flexi Benets

Job summary

Syspex Mechatronic (M) Sdn Bhd in Malaysia seeks a skilled service technician to diagnose, troubleshoot, and repair mechanical, electrical, hydraulic, and electronic faults on forklifts and material handling equipment. You will perform preventive maintenance, inspections, and on-site servicing while ensuring safety standards.

The role requires a degree in mechatronics or electrical/electronic engineering, at least two years in forklift servicing, and strong problem-solving, communication, and

Qualifications

• Degree in Mechatronics, Electrical/Electronic Engineering, or related field.
• Minimum of 2 years in servicing or maintaining forklifts or material handling equipment.
• Experience performing forklift modifications mechanically and electrically.
• Strong troubleshooting and problem-solving in mechanical, electrical, electronic, and programming principles.
• Ability to manage multiple daily tasks and prioritise (installation, maintenance, repair).
• Good verbal and written communication with clients and internal teams.
• Commitment to delivering excellent customer service.

Responsibilities

• Diagnose, troubleshoot, and repair mechanical, electrical, hydraulic, and electronic faults.
• Perform preventive maintenance and servicing of forklifts and material handling equipment.
• Carry out equipment inspections and recommend necessary repairs or replacement parts.
• Attend on-site breakdowns and provide timely technical support to customers.
• Prepare accurate service reports and maintenance records after each job.
• Propose spare parts recommendations and equipment upgrades.
• Ensure all work complies with company safety standards and procedures.
• Build relationships with customers through professional technical support and service.

Skills

Troubleshooting

Mechanical skills

Electrical/electronic

Programming concepts

Communication skills

Customer focus

Task management

Education

Degree in Mechatronics or Electrical/Electronic Engineering

Job description

Diagnose, troubleshoot, and repair mechanical, electrical, hydraulic, and electronic faults.

Perform preventive maintenance and servicing of forklifts and material handling equipment.

Carry out equipment inspections and recommend necessary repairs or replacement parts.

Carry out forklift safety upgrade/enhancements with various accessories

Attend on-site breakdowns and provide timely technical support to customers.

Prepare accurate service reports and maintenance records after each job.

Able to propose spare parts recommendations and equipment upgrading

Ensure all work is completed in accordance with company safety standards and procedures.

Build good relationships with customers by providing professional technical support and excellent service.

Work closely with the technical supervisor and scheduler to ensure prompt delivery.

Support continuous improvement initiatives and participate in technical training.

What we're looking for

Qualification: Degree in Mechatronics, Electrical/Electronic Engineering, or a related field.

Experience: Minimum of 2 years in servicing or maintaining forklifts or material handling equipment

Experience doing forklift modifications both mechanically and electrically.

Technical Proficiency: Strong troubleshooting and problem-solving skills in mechanical, electrical, electronic, and programming principles.

Task Management: Ability to manage multiple daily operational tasks and prioritize effectively (e.g., installation, maintenance, and repair of equipment and machinery).

Communication Skills: Good verbal and written communication skills for effective interaction with clients and internal teams.

Customer Focus: A commitment to delivering exceptional customer service and support throughout the project lifecycle.

Syspex is one of Southeast Asia's most recognised names in packaging, warehousing, and automation solutions. With a 4.6-star employer rating on Jobstreet and a culture built around learning and growth, we invest in our people as much as we invest in our clients. Our Syspex Learning Centre is a testament to that — a purpose-built training facility where our team continuously builds expertise that translates into real value for customers.

We're a team that respects each other, supports one another, and takes pride in helping businesses build smarter, more sustainable supply chains.

Want to see what learning and growing at Syspex looks like? Watch our Learning Centre video below.

Syspex is one of Southeast Asia's most recognised names in packaging, warehousing, and automation solutions. With a 4.6-star employer rating on Jobstreet and a culture built around learning and growth, we invest in our people as much as we invest in our clients. Our Syspex Learning Centre is a testament to that — a purpose-built training facility where our team continuously builds expertise that translates into real value for customers.

We're a team that respects each other, supports one another, and takes pride in helping businesses build smarter, more sustainable supply chains.

Want to see what learning and growing at Syspex looks like? Watch our Learning Centre video below.

• Medical Benefit
• Variable Rewards
• Company Group Insurance & Flexi Benefits