Service Crew (Sunway Pyramid)

Nong Geng Ji SDN BHD; Subang Jaya; On-site; MYR 27,000 - 47,000; Full time

Job summary

Nong Geng Ji SDN BHD is seeking a dynamic restaurant service member in Subang Jaya, Malaysia. You will greet guests warmly, take orders, and ensure any mods or allergies are communicated clearly to the kitchen.

You will handle payments, maintain clean dining areas, and collaborate with front-of-house and kitchen teams to keep peak-hour service smooth and guests satisfied.

Qualifications

• Customer service energy and guest focus.
• Accurate order taking and clear allergy/mod modifications.
• Safe hygienic handling of food and drinks.
• Maintain cleanliness of dining area, stations, and restrooms.
• Team up with front-of-house and back-of-house during peak hours.

Responsibilities

• Greet guests with a warm, high-energy welcome.
• Take orders accurately and pass mods or allergies to the kitchen.
• Handle payments via cash, card, or tap and balance the register.
• Serve food and drinks with speed and style while ensuring accuracy.
• Keep service stations stocked and dining areas clean at all times.

Job description

Slide into the shift with a warm, high-energy greet-make every guest feel like the main character from the jump.

Take orders like a pro-whether on the POS or old-school notepad-and make sure any custom requests or allergy deets get passed to the kitchen loud and clear.

Serve food and drinks with speed and style-mplates should look chef's kiss, and every order should leave the pass complete and correct.

Keep the dining zone looking fresh-mtables, chairs, floors spotless, restrooms stocked and tidy, no cap.

Handle questions, feedback, or oops-moments with good vibes and real empathy-mloop in the manager if things get heavy, so every guest walks away happy.

Jump in on light prep work when needed-malways follow food safety rules like it's second nature.

Sync up with the crew-mfront and back of house-to keep the flow smooth, especially when the rush hits.

Ring up payments-mcash, card, or tap-and keep the register balanced like a boss.

Keep service stations loaded with napkins, utensils, sauces, and drinks-mdon't let anything run dry mid-shift.

Live by company policies-msafety, service, and all the standards-mlike it's your personal playlist.

Requirement

Bring top-tier customer service energy-make every meal a moment.

Take orders accurately and shout out any mods or allergies to the kitchen crew.

Handle all food and drinks safely and hygienically-mknow the rules, follow the rules.

Own the cleanliness game-mdining area, stations, restrooms all on point.

Team up like a pro-mcommunicate and coordinate to crush peak hours together.

Respond to guest questions and concerns fast and friendly-mfind solutions that keep them smiling.

Help with basic prep when asked-mlearn from the seasoned homies on the line.

Work the POS system like second nature-morder entry, payments, all smooth.

Show up on time, every time-mreliability is your flex.

Stay open to learning-mnew menus, new systems, new moves-malways leveling up.

Restaurants & Cafes (Full Service) 51-100 employees

In 2017, NongGengji Hunan cuisine was founded in Shenzhen, China. With its adherence to ingredients and inheritance of Hunan local cuisine skills, NongGengji has gained the favor of customers.

Within 8 years, we have opened direct stores in cities such as Hong Kong, Beijing, Shanghai, Guangdong, Hainan, Singapore and Malaysia.

After 8 years of development, Nong Geng Ji Hunan Local Cuisine has opened direct stores in Hong Kong, Beijing, Shanghai, Shenzhen, Haikou, Zhuhai, Dongguan, Zhongshan, overseas Singapore and Malaysia. It is a global chain restaurant specializing in Hunan cuisine and a leading brand of Hunan cuisine in China.

In 2017, NongGengji Hunan cuisine was founded in Shenzhen, China. With its adherence to ingredients and inheritance of Hunan local cuisine skills, NongGengji has gained the favor of customers.

Within 8 years, we have opened direct stores in cities such as Hong Kong, Beijing, Shanghai, Guangdong, Hainan, Singapore and Malaysia.

After 8 years of development, Nong Geng Ji Hunan Local Cuisine has opened direct stores in Hong Kong, Beijing, Shanghai, Shenzhen, Haikou, Zhuhai, Dongguan, Zhongshan, overseas Singapore and Malaysia. It is a global chain restaurant specializing in Hunan cuisine and a leading brand of Hunan cuisine in China.