Service Advisor & Customer Success Specialist
Melinau Auto Sdn. Bhd.
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Job summary
Melinau Auto Sdn Bhd, a new authorised PROTON dealer located at Inanam, Kota Kinabalu, is seeking a proactive service advisor to support appointment conversions, service campaigns and customer follow-ups.
You will attend to customers' service needs, explain costs and timelines, obtain authorization for additional repairs, and help CSI targets through timely communication and effective follow-up.
Job description
Melinau Auto Sdn Bhd, a new authorised PROTON dealer located at Inanam, Kota Kinabalu, is seeking a proactive service advisor to support appointment conversions, service campaigns and customer follow-ups.
You will attend to customers' service needs, explain costs and timelines, obtain authorization for additional repairs, and help CSI targets through timely communication and effective follow-up.
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