Senior Storage Engineer

RGA; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

RGA in Malaysia is seeking a Senior Storage Engineer to focus on data storage subsystems, delivering infrastructure services for design, engineering, maintenance and support across the enterprise.

You will monitor performance, perform audits, maintain a CMDB, and collaborate with global teams while guiding others in adaptive problem solving. Strong experience with storage subsystems and a proactive approach are essential.

Qualifications

• Bachelor's degree in IT or equivalent experience.
• 5-8 years with NetApp, Pure Storage, or similar storage subsystems.
• Experience in IT operating systems or IT systems.
• Project management skills and scheduling ability.
• On-call availability 24/7 as needed.

Responsibilities

• Install, configure and maintain data storage subsystems globally.
• Monitor and tune storage performance; provide statistics to management.
• Audit storage hardware/software for compliance with standards.
• Maintain CMDB with documentation for storage environments.
• Build and maintain customer relationships and teamwork.

Skills

Communication skills

Problem solving

Analytical skills

Multitasking

Team player

Education

Bachelor's degree in IT

Tools

NetApp

Pure Storage

VMware

VxRail

Unix/Linux/Windows

Job description

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

The Senior Storage Engineer has a primary focus on data storage subsystems and will deliver technical infrastructure services for design, engineering, maintenance and support of the enterprise’s data storage environment. The candidate must be able to contribute independently and on teams in projects of moderate to complex scope in order to recommend and develop creative and practical solutions. Broad experience in data storage administration and strong technical knowledge in this specific technology area is required. That experience and knowledge will be used to perform predictive analysis, performance analysis, monitor systems, identify root cause, develop and implement short- and long-term solutions, and must be able to guide others in adaptive problem solving. A successful candidate will use innovative approaches to proactively tackle a broad range of problems.

What you will do

• Provides technical support for installing, configuring and maintaining data storage subsystem environments globally.
• Monitors and tunes the data storage subsystems to achieve optimum level of performance. Provides performance data statistics to management and other team members.
• Performs routine hardware and software audits of data storage subsystems for compliance with established standards, policies, configuration guidelines and procedures.
• Develops and maintains a comprehensive data storage subsystems hardware and software configuration management database/library(CMDB) of all supporting documentation.
• Develops and maintains effective customer relationships.
• Maintain regular and predictable attendance.
• Perform other duties as assigned.

Education and Experience

Required:

• 5-8 years experience in NetApp, Pure Storage, or other data storage subsystems.
• 5-8 years experience in IT operating systems or IT systems related, etc.
• Project management skills. Demonstrates an ability to evaluate project objectives and scope for feasibility, understanding, and scheduling.
• Must be able to work on-call 24 hours a day as problems or projects require.

Preferred:

• VMware
• VxRail
• Unix, Linux, and Windows operating systems
• Insurance industry knowledge

Skills and Abilities

Required:

• Advanced oral and written communication skills demonstrating ability to share and impart knowledge.
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions.
• Advanced level of investigative, analytical and problem solving skills.
• Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables.
• Ability to work well within a team environment and participate in department/team projects.
• Ability to balance detail with departmental goals/objectives.
• Advanced ability to translate business needs and problems into viable/accepted solutions.
• Advanced level of skills in customer relationship management and change management.
• Ability to manage multiple projects or teams and set applicable goals.
• Advanced negotiating and persuasion skills.
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines.
• General business knowledge.
• Bachelor's degree or equivalent IT experience.

Preferred:

• Broad industry experience with a variety of data storage subsystems.
• Cloud technologies experience.
• Data Agility, whereas migrating workloads as required to and from public cloud and on premises.

What you can expect from RGA:

Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.