Senior Staff Quality Assurance Engineer

Sandisk; George Town; On-site; MYR 180,000 - 240,000; Full time

Job summary

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. As a Sustaining Program Manager in the SSD Quality & Reliability Engineering team, you will lead cross-functional efforts to ensure product quality and reliability across the lifecycle.

You will coordinate with Program Management, Customer Management, Manufacturing and Engineering, drive 8D CAPA processes, and guide NPI transitions

Qualifications

• Bachelor’s degree in Science or Engineering.
• 15+ years in high-volume manufacturing or engineering environments.
• Experience delivering projects in globally distributed, cross-functional teams.

Responsibilities

• Represent product quality as the Sustaining Program Manager in core teams.
• Drive sustaining phase quality and reliability targets.
• Lead resolution of quality issues during NPI and Sustaining phases.
• Communicate quality excursions to executives and core teams.
• Lead crisis processes: risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned.
• Coordinate with NPI counterparts to ensure seamless transition into Sustaining.
• Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs).
• Share lessons learned with QAPMs/SMEs to improve programs.

Skills

FMEA

8D

SPC

JIRA

MS Office

Statistical Analysis

Leadership

Communication

Education

Bachelor’s Degree in Science or Engineering

Tools

ISO 9001 Auditor

Six Sigma Green Belt

Job description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Description

As a member of the SSD Quality & Reliability Engineering team, you will leverage your expertise in project and program management, risk management, conflict resolution and quality standards & best practices. You will collaborate closely with cross-functional teams and engage with key stakeholders, including Program Management, Customer Management, Marketing, Manufacturing, and Engineering, to ensure the successful execution of quality and reliability initiatives.

Essential Duties And Responsibilities

• Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle.
• Accountable for product quality and reliability when product transitions into sustaining phase. Drive activities to ensure that product quality & reliability expectations are met.
• Lead the resolution of quality-related issues during both New Product Introduction (NPI) and Sustaining phases.
• Communicate quality excursions to executive management and core teams.
• Lead crisis processes, driving closure through risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned.
• Collaborate with NPI counterparts to ensure seamless product transition into Sustaining, meeting all product, customer, and regulatory requirements.
• Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs).
• Coordinate with other QAPMs/SMEs to share lessons learned and support continuous process improvement across programs.

Qualifications

REQUIRED:

• Minimum Bachelor’s Degree in Science or Engineering, with a preferred 15+ years of experience in high-volume manufacturing or engineering environments.
• Proven track record of successfully delivering projects in globally distributed, cross-functional teams, collaborating effectively across multiple geographies and time zones.

Preferred

• In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability.
• Hands‑on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions.
• Background as an ISO 9001 auditor and holder of a Six Sigma Green Belt & knowledge in SiP process would be an added advantage.
• Highly objective-driven and results-oriented, with a strong focus on delivering measurable outcomes.

Skills

• Strong knowledge of FMEA, 8D methodology, and Statistical Process Control (SPC).
• Proficient in Microsoft Office, statistical analysis software, and issue tracking tools such as JIRA.
• Excellent interpersonal, communication, leadership, critical thinking, and problem-solving skills.
• Skilled in delivering impactful presentations and providing clear, concise executive summaries for quality excursions.

Additional Information
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.