Senior Specialist, Partner Acquisition Strategy

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Medical

Dental

Corporate Allowance

Lifestyle Allowance

Job summary

foodpanda Malaysia Sdn Bhd (Corporate Office) seeks a Senior Specialist, Partner Acquisition Strategy to drive active inventory growth and revenue strategies across 16 markets. You will develop scalable frameworks for restaurants, Q-Commerce, and local shops while partnering with regional and local teams.

The role emphasises data analysis, forecasting, and governance of commission structures, with a focus on cross-market implementation and stakeholder alignment.

Qualifications

• Strong analytical skills with the ability to interpret data and build forecasts.
• Experience building scalable solutions across markets and enabling AI tool adoption is a plus.
• Proficiency in SQL; BigQuery is a bonus.

Responsibilities

• Drive regional active inventory growth across restaurants and shops through acquisition and retention.
• Identify supply gaps and growth drivers at country, state, and city levels.
• Adapt inventory framework to Q-Commerce and local shops; develop retention strategies.
• Optimize commission revenue with tiered proposals and governance.
• Collaborate with local markets to implement strategies with regional consistency.
• Manage stakeholders including country heads and commercial directors.
• Build models and forecasts to guide inventory growth and assess risks.
• Provide insights and tools to enable teams to close performance gaps.

Skills

Analytical skills

Forecasting

SQL

Cross-country experience

Communication

Stakeholder management

Multi-market exposure

Tools

BigQuery

Excel

PowerPoint

Job description

As a key member of our regional partner acquisition strategy team, you will drive commercial success across foodpanda, foodora, and Yemeksepeti. Where do we need more supply? How can we acquire and retain the right partners? How do we optimise commission revenue while supporting sustainable growth? As Senior Specialist, Partner Acquisition Strategy, you will address these questions by shaping active inventory growth and acquisition revenue strategies across 16 markets.

You will develop scalable growth frameworks for restaurants, Q-Commerce, and local shops, alongside regional commission strategies and governance. Working closely with regional and local teams, you will combine strong stakeholder management and analytical skills to turn growth opportunities into actionable plans.

Main Responsibilities:

Active Inventory Growth Strategy: Drive regional active inventory growth across restaurants and shops through acquisition, retention, and reactivation. Identify supply gaps, growth drivers, and improvement opportunities at country, state, and city levels.

Shops Growth & Retention Framework: Adapt the restaurant active inventory framework to Q-Commerce and local shops. Assess category and vertical performance, prioritise supply gaps, and develop a shops retention strategy with regional counterparts.

Revenue Strategy & Governance: Optimise commission revenue from new restaurant and shops acquisitions through approval rules, compliance thresholds, and monitoring. Develop tailored commission proposals, including tiered structures, for priority partners.

Cross-Market Implementation: Work with local markets to implement active inventory and commission strategies, ensuring regional consistency while accommodating local market dynamics.

Stakeholder Management: Partner with regional counterparts, country heads of sales, and commercial directors to align priorities and secure buy-in for strategic initiatives.

Data Analysis, Modelling & Forecasting: Build models and forecasts to guide active inventory growth. Analyse acquisition, retention, churn, reactivation, and commission performance to identify opportunities, assess risks, and inform decisions.

Support Local Execution & Commercial Enablement: Equip teams with insights, frameworks, and tools to execute strategies and close performance gaps. Streamline processes to improve active inventory growth and commission compliance.

What you need to be successful

Minimum 6+ years of experience in sales operations, commercial strategy, or process improvement, in a multi-country or regional role.

Strong analytical skills, with the ability to interpret complex data sets, build models and forecasts, and translate findings into actionable insights. Proficiency in SQL, BigQuery is a bonus.

Experience building scalable solutions across markets, enabling AI tool adoption, and working with automation tools such as Google Apps Script is a bonus.

Advanced proficiency in Microsoft Excel, PowerPoint, and other Office Suite applications.

Demonstrated ability to manage multiple projects, prioritise tasks, and meet deadlines in a fast-paced environment.

Exceptional communication and interpersonal abilities, with the capability to build relationships and influence stakeholders across all levels.

A proactive mindset to identify inefficiencies and implement scalable solutions that enhance commercial performance and sales team productivity.

Experience working across multiple countries or regions, with a strong understanding of diverse market dynamics.

Who we are

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

foodpanda Central Operations was born in 2017 and is the backbone operations for foodpanda in APAC. We are around 1800 employees internally and more than 4000 outsourced employees supporting 11 different countries and in their respective languages. Today we start our journey to become a Center of Excellence by the end of 2022 and we would like YOU to Join us!.

foodpanda Central Operations was born in 2017 and is the backbone operations for foodpanda in APAC. We are around 1800 employees internally and more than 4000 outsourced employees supporting 11 different countries and in their respective languages. Today we start our journey to become a Center of Excellence by the end of 2022 and we would like YOU to Join us!.

Perks and benefits Medical Dental Corporate Allowance; Lifestyle Allowance

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